The Web Is a Customer Service Medium (Ftrain.com)
january 2011 by vielmetti
That's what I tell my Gutenbourgeois friends, if they'll listen. I say: Create a service experience around what you publish and sell. Whatever “customer service” means when it comes to books and authors, figure it out and do it. Do it in partnership with your readers. Turn your readers into members. Not visitors, not subscribers; you want members. And then don't just consult them, but give them tools to consult amongst themselves. These things are cheap and easy now if you hire one or two smart people instead of a large consultancy. Define what the boundaries are in your community and punish transgressors without fear of losing a sale. Then, if your product is good, you'll sell things. (Don't count on your fellow Gutenbourgeois to buy things. They're clicking the little thumb icon on YouTube like everyone else.) If you don't want to do that then just find niche communities who might conceivably care about your products and buy great ad placements. It's a better online spend.
culture
internet
publishing
web
writing
customer-service
why-wasnt-i-consulted
commentariat
january 2011 by vielmetti
Where Have all the Gophers Gone? Why the Web beat Gopher in the Battle for Protocol Mind Share
december 2010 by vielmetti
The story of Gopher's rise and fall is both fascinating and complex. Important influences in the process were both technological and sociological. This paper does not provide any one definitive answer to why history played itself out as it did. Instead, I have attempted to refute the very notion that such a unitary answer is either desirable or possible. I have found the concept of mind share to be a useful way of presenting the influences involved without the need to commit to a specific causal chain of events. My hope is that the result can contribute positively to the ongoing historical dialog on why the Internet that so many of us use developed in the way it did.
gopher
web
nethistory
december 2010 by vielmetti
10 Reasons Your Mother Is Unverified Voracity | mgoblog
july 2009 by vielmetti
Though I'm not entirely opposed to this style—witness this very post—most of the blog's popularity derives from columns titled things like "Teeth and Blood" and "You Were Killed By A Bear And I Am Sad" and 5000-word exegeses on half of a Michigan football game, which are neither search engine- or link-friendly. With some limited exceptions (like throwing the name of each committed recruit into the post title, and providing SEO-friendly headlines for actual news posts) my philosophy has been to make the content as good, and as difficult to replicate, as possible. (Evidently I feel a good, weird title goes a long way.) The cookie cutter is eschewed.
blog
web
inspiration
mgoblog
ann-arbor-school-of-blogging
july 2009 by vielmetti
Bootstrapping Knowledge Representation
december 2008 by vielmetti
ABSTRACT. The symbol-based, correspondence epistemology used in AI is contrasted with the constructivist, coherence epistemology promoted by cybernetics. The latter leads to bootstrapping knowledge representations, in which different parts of the cognitive system mutually support each other. Gordon Pask's entailment meshes and their implementation in the ThoughtSticker program are reviewed as a basic application of this methodology. Entailment meshes are then extended to entailment nets: directed graph representations governed by the "bootstrapping axiom", determining which concepts are to be distinguished or merged. This allows a constant restructuring and elicitation of the conceptual network. Semantic networks and frame-like representations with inheritance can be expressed in this very general scheme by introducing a basic ontology of node and link types. Entailment nets are then generalized to associative nets characterized by weighted links.
history
collaboration
web
computer
questions
knowledge
conductance
theory
intelligence
hci
semantic
cybernetics
december 2008 by vielmetti
Amazon SimpleDB
december 2008 by vielmetti
A traditional, clustered relational database requires a sizable upfront capital outlay, is complex to design, and often requires a DBA to maintain and administer. Amazon SimpleDB is dramatically simpler, requiring no schema, automatically indexing your data and providing a simple API for storage and access. This approach eliminates the administrative burden of data modeling, index maintenance, and performance tuning. Developers gain access to this functionality within Amazon’s proven computing environment, are able to scale instantly, and pay only for what they use.
webdev
web
amazon
ec2
aws
simpledb
database
december 2008 by vielmetti
Rosenfeld Media - Future Practice Interview: Luke Wroblewski
november 2008 by vielmetti
Luke Wroblewski: What I try to encourage teams to do is reflect the core essence of their service with a few lightweight interactions. If you can make people successful along the way—even better. Will Wright, the creator of the Sims & Spore, has a belief that games should allow people to succeed within the first five seconds. That's a great philosophy to bring to gradual engagement. In fact, I think if you can use lightweight actions to allow people to accomplish something relevant to the core of your product within their first one or two interactions with your service, that's gradual engagement at its finest.
design
blogs
web
forms
evaluation
blink
you-had-me-at-gotham
small-wins
november 2008 by vielmetti
Code: Flickr Developer Blog » Flickr Engineers Do It Offline
september 2008 by vielmetti
Currently, we have ten job queues running in parallel. At creation, each job is randomly assigned a queue and inserted — usually at the end of the queue, but it is possible for certain high-priority tasks to jump to the front. The queues each have a master process running on dedicated hardware. The master is responsible for fetching jobs from the queue, marking them as in-process, giving them to local children to do the work, and marking them as complete when the child is finished. Each task has an ID, task type, arguments, status, create/update date, retry count, and priority. Tasks detect their own errors and either halt or put themselves back in the queue for retry later, when hopefully things have gotten better. Tasks also lock against the objects they’re running on (like accounts or groups) to make sure that other tasks don’t stomp on their data. Masters have an in-memory copy of the queue for speed, but it’s backed by mysql for persistent storage, so we never lose a task.
webdev
flickr
web
development
programming
scaling
scalability
queue
article
queueing
fifo
memories-of-sendmail-wash-over-me
september 2008 by vielmetti
userslib.com » Web Color Tools Round-up
september 2008 by vielmetti
A friend recently asked me for my favorite color picker tool so I thought I’d go ahead and compile them here plus some sites I use for color inspiration. Want more? Check out my delicious collection of webcolor links.
design
web
webdesign
color
links
colorpicker
lovely
september 2008 by vielmetti
OpenID Is Why I Hate The Internet - Ted Dziuba
september 2008 by vielmetti
Everything was all well and good until I had to figure out how to use OpenID. I've been watching the development of this shit from the sidelines for a while (well, if reading something about OpenID blah blah blah on TechCrunch and saying, aw, that's cute, then getting back to work counts). I understand the problem that OpenID is trying to solve, but the approach is way too, uh, how to put this, San Francisco.
web
usability
openid
security
san-francisco-style-internet-design
techcrunch
blah-blah-blah
september 2008 by vielmetti
Sending SMS from an III catalog
august 2008 by vielmetti
This method uses a mixture of DOM scripting, and a small ammount of perl (or any other backend language) to send SMS from the catalog.
library
web
opac
sms
widgets
iii
iug
superpatron
you-got-your-library-on-my-cellphone
august 2008 by vielmetti
Selenium IDE: Selenium IDE
august 2008 by vielmetti
Selenium IDE is an integrated development environment for Selenium tests. It is implemented as a Firefox extension, and allows you to record, edit, and debug tests. Selenium IDE includes the entire Selenium Core, allowing you to easily and quickly record and play back tests in the actual environment that they will run.
Selenium IDE is not only recording tool: it is a complete IDE. You can choose to use its recording capability, or you may edit your scripts by hand. With autocomplete support and the ability to move commands around quickly, Selenium IDE is the ideal environment for creating Selenium tests no matter what style of tests you prefer.
webdev
firefox
web
tools
software
development
programming
javascript
ide
via:lightningtalks
Selenium IDE is not only recording tool: it is a complete IDE. You can choose to use its recording capability, or you may edit your scripts by hand. With autocomplete support and the ability to move commands around quickly, Selenium IDE is the ideal environment for creating Selenium tests no matter what style of tests you prefer.
august 2008 by vielmetti
Mobile Emulators | dev.mobi
august 2008 by vielmetti
DotMobi strongly encourages the use of emulators during the development of any mobile site since they allow you to get a rough idea of how the site will look without having to purchase multiple devices or incurring data charges.
(i.e. see just how crappy a lot of mobile browsers are, and understand why it took the iPhone to make people actually use a mobile phone.)
webdev
mobile
web
development
phone
browser
emulator
emulators
list
simulator
but-will-it-play-tetris
(i.e. see just how crappy a lot of mobile browsers are, and understand why it took the iPhone to make people actually use a mobile phone.)
august 2008 by vielmetti
microBlog » Can modern software be snappy?
june 2008 by vielmetti
Come on, people — you could load a usenet thread off a floppy drive in that time! (ah, memories of timesharing 50 people on a 486-50)
infrastructure
optimization
performance
programming
speed
startup
web
work
june 2008 by vielmetti
Ann Arbor Give Camp - July 11-13, 2008 - Washtenaw Community College
june 2008 by vielmetti
"all source code must be turned over to the charities at the end of the weekend" - Ann Arbor Give Camp is a unique weekend developer event designed to allow developers, designers, DBAs and web enthusiasts to donate their time and talent to developing appl
nonprofit
charity
developer
web
nptech
microsoft
june 2008 by vielmetti
The Telegraph - Harpers - 1873
april 2008 by vielmetti
"We shall see a web spun of wires"
telegraph
web
party-like-its-1873
harpers
nethistory
the-past-didnt-go-anywhere
april 2008 by vielmetti
Paul Buchheit: The most import thing to understand about new products and startups
february 2008 by vielmetti
Find the gradient, then follow it.
business
startup
vc
web
wisdom
february 2008 by vielmetti
Installing Wordpress Locally Using MAMP
february 2008 by vielmetti
Installing MAMP and running Wordpress locally on your Mac is a simple task, however I was unable to find any good documentation while I was attempting to do it for the first time which made it seem really difficult.
apple
blog
blogging
local
mac
macbook
reference
tutorial
web
via:bentrem
mamp
wordpress
february 2008 by vielmetti
Matt Webb on movement as a metaphor for the web (Webb 2.0?) (kottke.org)
february 2008 by vielmetti
It's like Spain - for pants!
ideas
kottke
metaphor
web
february 2008 by vielmetti
The Autumn of the Multitaskers
february 2008 by vielmetti
Neuroscience is confirming what we all suspect: Multitasking is dumbing us down and driving us crazy. One man’s odyssey through the nightmare of infinite connectivity
attention
2008
blog
culture
efficiency
lifehacks
organization
productivity
psychology
review
trends
web
work
gtd
thrash
multitasking
february 2008 by vielmetti
WordPress › Blog » WordPress 2.3.3
february 2008 by vielmetti
WordPress 2.3.3 is an urgent security release.
blogs
security
software
web
wordpress
february 2008 by vielmetti
Form Saver :: Firefox Add-ons
october 2007 by vielmetti
suggestion for auto-fill for forms - to automate "renew all books at the library" task
design
extension
extensions
firefox
form
tools
web
superpatron
october 2007 by vielmetti
Colleges and Universities - Education and Schools - Students - New York Times
october 2007 by vielmetti
Some of these kids, indeed, might end up having more of a “college” experience when they enter the workplace than beforehand. The workplace may be more surprising and maybe even more creative.
2007
change
education
future
internet
school
university
web
college
the-end-of-college
october 2007 by vielmetti
Analytics Talk » Blog Archive » Tracking Clicks with GA Pt. 3: Advanced Implementation
october 2007 by vielmetti
method and apparatus for automatically generating javascript events when outbound links are clicked on a site
analytics
google
googleanalytics
links
urchintracker
tutorial
web
link-tagging
click-tracking
october 2007 by vielmetti
Internet Allstars ‘01: Where are they now?
october 2007 by vielmetti
The table below shows the largest 50 sites circa August 2001, based on monthly attention. More importantly, it also shows how that attention share has shifted since.
2001
2007
attention
business
compete
interesting
internet
traffic
trends
web
party-like-its-2001
october 2007 by vielmetti
Boom times for online ad sales reps - Oct. 2, 2007
october 2007 by vielmetti
A shortage of online advertising sales reps has led to bidding wars, lavish perks, and fat salaries, reports Fortune's Jessi Hempel.
advertising
startup
web
ads
sales
october 2007 by vielmetti
I am the economy. | Greg Trefry
september 2007 by vielmetti
I'm a game designer living in Brooklyn, NY. Much of my personal work has revolved around 'big games' or location-based game projects. I am one of the founders and organizers behind the Come Out & Play Festival.
blog
games
psychogeography
social
tech
underground
urban
web
geo
neogeoludology
microneogeoludology
macroneogeoludology
greg-trefry
september 2007 by vielmetti
I Really Need You to Read This Article, Okay? - washingtonpost.com
september 2007 by vielmetti
"There is some tendency, if not an outright mandate, to search for eyeballs," says Bob Steele, who teaches journalistic ethics at the Poynter Institute, a journalism think tank in St. Petersburg, Fla. "Part of it is that the technology now gives barometri
bob-steele
poynter-institute
eyeballs
innovation
analytics
journalism
metrics
newspapers
strategy
web
september 2007 by vielmetti
SearchEngineWatch: A Tale of Two City Guides
august 2007 by vielmetti
The redesign also importantly follows a trend toward verticalization (discussed in past columns) by delineating certain categories through a new, city-guide like interface. These include Restaurants, Health & Beauty, and Home & Garden.
guide
local
reviews
web
yahoo-local
iyp
august 2007 by vielmetti
Silicon Alley Insider: News Corp. Interactive Sales Chief Barrett: Targeted MySpace Ads Launch This Month
august 2007 by vielmetti
Barrett talked to us last week about MySpace's new ad targeting program, FIM's performance compared to Google and Yahoo, and the limits of Facebook's marketing abilities. The news: profile targeting is in beta (as of two weeks ago) and will soon be expa
behavior
advertising
behavioral
bestpractices
datamining
financial
google
media
socialnetwork
statistics
strategy
web
analytics
myspace
newscorp
the-long-tentacles-of-teh-murdoch
august 2007 by vielmetti
Over the Web, But Not The Internet
august 2007 by vielmetti
The problems of medical devices, consumer electronics, mobile, operating systems and platforms, kiosks and in-environment touchpoints seem much more engaging and a direct part of people's lives than most web sites will ever be.
2007
internet
web
mobile
august 2007 by vielmetti
iPhone Search
july 2007 by vielmetti
todo: how does this look from the blackberry?
design
google
interesting
interface
iphone
mobile
search
searchengine
web
july 2007 by vielmetti
benjismith.net » Blog Archive » WordPress Plugin: Versioning
june 2007 by vielmetti
version control for wordpress; an update to a 2005-era plugin, with better coding, better ui, and that 2006 smell.
plugin
tools
web
wordpress
writing
via:logista
i-love-my-network
version-control
june 2007 by vielmetti
WordPress Versioning Plugin - Watershed Studio, LLC
june 2007 by vielmetti
This plugin creates a backup of all changes to posts and pages and allows you to revert back to an old version if needed. (No updates since 2005; sounds like the right idea, though.)
blogging
cms
design
history
php
plugin
programming
versioncontrol
web
wiki
wordpress
not-fully-baked
june 2007 by vielmetti
Borders envisions multichannel future without Amazon
june 2007 by vielmetti
“A big part of [it] is cross-channel — starting to bring the power and benefits of the different channels together,” something Borders couldn’t do before, said Kevin Ertell, vice president of e-business at Borders, Ann Arbor, MI.
online
web
borders
amazon
books
marketing
annarbor
michigan
kevin-ertell
crosss-channel
feedback
squelch
crosstalk
car-54-where-are-you
june 2007 by vielmetti
Micro Persuasion: The Worldbeam and the Next Web
may 2007 by vielmetti
Gelernter envisions a giant beam of information - a Worldbeam - that's organized chronologically. All of your data is stored on the Worldbeam. You decide who can access its micro components and how. However, none of your data is stored locally on your PC.
lifestream
future
internet
web
worldbeam
beam-me-up-scotty
the-past-didnt-go-anywhere
gelernter
may 2007 by vielmetti
STONE DEAF PILOTS - the deaf tech blog
may 2007 by vielmetti
deaf technology and assistive media blog
accessibility
activism
advocacy
blog
blogs
assistivemedia
deaf
interesting
internet
library
technology
web
may 2007 by vielmetti
A VC: Open Facebook? Not Exactly
may 2007 by vielmetti
I think Facebook is the most interesting company in Silicon Valley right now, more interesting than Google.
That's because they are still young and innovating on a single dimension and doing it better than anyone.
api
business
community
design
facebook
social
socialmedia
technology
web
That's because they are still young and innovating on a single dimension and doing it better than anyone.
may 2007 by vielmetti
A VC: Delicious For Money
may 2007 by vielmetti
aha, so this is what it does. could very easily use.
business
finance
innovation
investment
money
personalfinance
quicken
social
software
web
wesabe
may 2007 by vielmetti
Big in Japan: Providing Social Media Solutions » Blog Archive » Twitter Tool Proliferation
april 2007 by vielmetti
one of these, I'm sure, can send repeated events to twitter. would like an upcoming.org to twitter feed. I CAN HAS TWITTERS?
socialsoftware
tools
twitter
web
april 2007 by vielmetti
LibraryThing: The New York Times covers LibraryThing
march 2007 by vielmetti
nice writeup in the Times about LibraryThing, featuring one of their 2000+ book users.
web
library
books
library2.0
librarything
superpatron
march 2007 by vielmetti
Broadcast Law Blog: Copyright Royalty Board Releases Decision - Rates are Going Up Significantly
march 2007 by vielmetti
The Copyright Royalty Board decision on the royalties for to be paid by Internet Radio stations for streaming music during the years 2006-2010 was released to the participants in the proceeding today. And the rates are going up significantly over the nex
internet
radio
rates
web
via:pandora
via:timwestergren
pandora
march 2007 by vielmetti
ATLAS Dashboard: Global Summary
february 2007 by vielmetti
infosec dashboard of global threats and attacks
security
virus
worm
web
infosec
via:nazarijo
a2b3
february 2007 by vielmetti
Beyond Structured Settlements: Web 2.0 for Lawyers
january 2007 by vielmetti
patrick hindert
web
web2.0
web20
law
lawyers
blawg
january 2007 by vielmetti
scratch.py -- hyper-fast mini-webapp production, in Python
january 2007 by vielmetti
in search of the framework that gets you results in the fewest lines of code
interface
python
web
bootstrap
via:bkerr
january 2007 by vielmetti
Combine Images to Save HTTP Requests
june 2006 by vielmetti
Learn how to reduce the number of HTTP requests required by your web pages by combining adjacent images and optionally imagemapping the links. This tutorial shows both client and server side techniques you can use to save precious HTTP requests and speed
speed
tweak
combine
webdev
imagemap
ismap
usemap
design
webdesign
web
tutorial
howto
optimization
performance
june 2006 by vielmetti
Salon.com Technology | The virtual moneylender
may 2006 by vielmetti
prosper = microcredit for USA
finance
money
p2p
web
microcredit
may 2006 by vielmetti
China will pass US in Broadband Lines by late 2006 - Worldwide Broadband Survey - US Broadband Penetration Breaks 65% Among Active Internet Users - January 2006 Bandwidth Report
january 2006 by vielmetti
US ranks up there with Slovenia at 65% of users who have broadband at home. China broadband growing at 90%/yr.
internet
broadband
web
optimizaton
bandwidth
bandwidthgap
january 2006 by vielmetti
microformats
june 2005 by vielmetti
very small standards for doing rich content
microformats
semantic
standards
via:tantek
web
june 2005 by vielmetti
blogblogblog
june 2005 by vielmetti
Marc Brown will be at Supernova 2005
blog
blogging
music
web
supernova2005
june 2005 by vielmetti
Ron Fein - Writings: Talmudic commentary on the web
january 2005 by vielmetti
Why does it specifically mention that the web browser may also use the gopher protocol, when it is written elsewhere that a web browser may use any protocol? Because the gopher protocol is especially meritorious, since it enables support of legacy systems
web
talmud
gopher
january 2005 by vielmetti
FCKeditor - The text editor for Internet
august 2004 by vielmetti
html text editor as edit input box. gpl, sourceforge
editor
gpl
html
sourceforge
web
august 2004 by vielmetti
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