An old article, but still valid. Research about how people use mobiles.

There's been a rash of stories about user-design work. jan is almost singlehandedly selling the industry. and he's doing a fine job of it.

via putting people first. jan does his economist piece and I must say I like the format of images and voicemail messages. It feels quite intimate and slightly voyeuristic and simple.

When the donkey work of transferring a pre-determined and shared value from one person to another can be carried out digitally, to what extent is it desirable to have a tangible representation of that value? - always provocative.