they can, no they can't, no they can...

thinking hat ON. check. as a way into news this is quite neat... muddy app ahoy.

There's been a rash of stories about user-design work. jan is almost singlehandedly selling the industry. and he's doing a fine job of it.

"Geeks like algorithms. We like sets of rules that guide future behavior. But people, normal people, consistently act outside rule sets. People are messy and unpredictable, until you have something like the Dungeons & Dragons character sheet. Once you’v