"If the web is to become the de facto medium for the publishing of knowledge, we need to get much better at using it. And by that I mean we definitely need to get better at displaying text on a screen - or else, we’ll just keep giving up."

"Blogs are often too internally focused and ignore key usability issues, making it hard for new readers to understand the site and trust the author."

Where clicks land - fascinating!

Appalling 'design'.