plindberg + toconsume   594

Video: "How to Speak"
In this skillful lecture, Professor Patrick Winston of the Massachusetts Institute of Technology offers tips on how to give an effective talk, cleverly illustrating his suggestions by using them himself.
video  toconsume  publicspeaking  patrickwinston 
february 2008 by plindberg
Demand Satisfaction! » Video: Panel, “Scaling Customer Service”
At the Customer Service is the New Marketing summit, we had an excellent panel on the subject of “Scaling Customer Service,” with Heather Champ from Flickr, Frederick Mendler from Rackspace, Pratap Penumalli from Google, Ross Mayfield from Socialtext,
getsatisfaction  customerserviceisthenewmarketing  video  panel  rossmayfield  marchedlund  heatherchamp  toconsume 
february 2008 by plindberg
Demand Satisfaction! » Video: Panel, “Customer Service as Community, Community as Customer Service”
Our second panel at the Customer Service is the New Marketing Summit was on the topic of “Customer Service as Community, Community as Customer Service,” and featured a bevy of Web luminaries: Tara Hunt of Citizen Agency, Matt Mullenweg of Automattic,
customerserviceisthenewmarketing  getsatisfaction  mattmullenweg  tarahunt  brianoberkirch  video  panel  toconsume 
february 2008 by plindberg
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