Can't remember where I saw this, or whether it's already done the rounds. But this report from the IBM Center for the Business of Government is a rich source of social media case studies from US government and has great tips for would-be public sector executive/spokesperson bloggers.

Turns RSS feeds into print magazines. Now I've seen everything.

Shannon Paul, a US social media marketeer (and, I'm afraid it appears, a Hockey Mom) writes this great post about how to coax newbies into social media addiction without scaring them off.