«Today's high-school and college students got their first email account at an average age of 13. Most students have had one of their email addresses for 8 years and have an average of about 2.4 addresses each. But if you really want to reach these students, you should forget email. Send a text message instead.»

"When you put text chat in parallel with a voice conference call, magical things happen."

"Whatever the reason, a company that has $500 million in revenue, is profitable and growing, and has a shot at becoming the largest player in what is now a $2 trillion (yes, "t" for trillion) market, should get more respect."

"In my opinion, the art of a good tweet is not just how much you can convey using extreme brevity, it’s also how you can take an idea, shape it with a bit of yourself, and give it to someone else who, if you’ve given them reason, will do the same."

Despite my occasional tendencies toward pedantism, I'll agree. If you like the word, use it; don't apologize.