"For many people in the web design industry, design projects have a specific start and end date. The end date specifies when the design (the mockups, code, or custom CMS) will be delivered. After the end date, the engagement is over and both parties move on. This way of working grew out of the print industry and as creative folks migrated over to doing more business on the Web they’ve brought this methodology with them. And it makes sense for print…once the print version is printed there isn’t much left to do except work on something else."

"Discovering how a creative agency fails to make profit on a project usually boils down to a series of in-process decisions that, while intended to be good, lead to cost overruns and errors. Isolating and clarifying those agency decisions role by role can be painful and time-consuming if done incorrectly -- but if carried out in the right manner and in a group setting, a post-future meeting can galvanize a team and bring them closer together. By being aware of how they've behaved in the past, they'll be able to see repeated patterns and anticipate ways to stop them from happening again."

"The economic downturn is affecting everybody and even at Headscape we have noticed the budgets of clients shrinking. With less money to spend how can you maximise the return on your investment?"