"Like most hubristic UIs, Wolfram Alpha is operating with a completely fictitious user narrative. The raison d'etre of the natural-language interface, stated baldly, is to create a usable tool for stupid people who might be confused or intimidated by a tree of menus. The market of stupid people is indeed enormous. The market of stupid people who like to use data-visualization tools is, well, not. (And since the interface is not in fact easy but actually quite difficult, it achieves the coveted status of a non-solution to a non-problem.)"

"Much attention has been focused on the forthcoming Wolfram Alpha search service. Will it be as important as Google has become? Perhaps! A new search paradigm? Yes! Or at least a new way of gathering information. A Google-killer? Nope! But when the service launches, it should become an essential in anyone’s search tool kit."