Etsy's Winning Secret: Don't Play The Blame Game! - Business Insider
15 days ago by mncaudill
3 TIPS FROM ETSY ON ADOPTING A BLAMELESS CULTURE:
Assume good will. "Employees are making decisions based on what they think is right for the company," said Allspaw.
Identify causes, not culprits. Accountability happens naturally as people learn the facts. Focus on exploring what happened—and recognize that in complex systems, there's rarely one root cause.
Take your time. People used to blaming cultures may take time to come out of their shell and share mistakes and learnings freely.
business
etsy
postmortem
Assume good will. "Employees are making decisions based on what they think is right for the company," said Allspaw.
Identify causes, not culprits. Accountability happens naturally as people learn the facts. Focus on exploring what happened—and recognize that in complex systems, there's rarely one root cause.
Take your time. People used to blaming cultures may take time to come out of their shell and share mistakes and learnings freely.
15 days ago by mncaudill
InfoQ: Do the Hustle
august 2009 by mncaudill
Great video on the business side of running a web consultancy.
business
rails
video
august 2009 by mncaudill
Hacker News | Why Do Enterprise Applications Suck?
february 2009 by mncaudill
"Enterprise Applications are built by committee. The committee's job is to put as many bullet points on paper as possible. The more bullet points they've put on paper, the more successful the committee was. The more complicated and long the documentation is, the
more work the committee had to do and the more its people should be paid for being able to envision and document a system that is so complicated - without regard for whether that system had to be complicated or not."
business
development
more work the committee had to do and the more its people should be paid for being able to envision and document a system that is so complicated - without regard for whether that system had to be complicated or not."
february 2009 by mncaudill
Matt Mullenweg: Scaling For Your First 100K Users | Raincity Studios
february 2009 by mncaudill
Solid advice and tips here.
software
business
tips
february 2009 by mncaudill
Comfort Dollars - Boing Boing
october 2008 by mncaudill
Small restaurant towards the community itself to raise now hard-to-find credit to finish the restaurtant. I love this idea.
economics
business
october 2008 by mncaudill
Why Starbucks actually helps mom and pop coffeehouses. - By Taylor Clark - Slate Magazine
january 2008 by mncaudill
The mom-and-pop's can compete with the big boys.
business
entrepreneurship
january 2008 by mncaudill
ideasonideas » Blog Archive » How to disarm 10 difficult client observations/requests
october 2007 by mncaudill
Chris linked to this on his NWF blog and I really the author's replies.
business
clients
design
freelance
october 2007 by mncaudill
Coding Horror: Can Your Team Pass The Elevator Test?
october 2007 by mncaudill
I write code. But why do I write code?
development
software
programming
business
october 2007 by mncaudill
Vitamin Features » How To Think Like A Client
september 2007 by mncaudill
This articles details several ways to explain the benefits of built-to-standards websites to clients.
business
freelance
clients
september 2007 by mncaudill
Vitamin Features » How to price your web application
september 2007 by mncaudill
An overview of different web app pricing schemes.
business
pricing
freelance
september 2007 by mncaudill
Vitamin - A resource for web developers, designers and entrepreneurs
september 2007 by mncaudill
A resource for web designers, developers and entrepreneurs
design
development
business
september 2007 by mncaudill
Particletree » Processing Online Credit Card Transactions
september 2007 by mncaudill
Quick rundown of getting a credit card system setup including links to security whitepapers and other things to look out when deploying a backend processing system.
ecommerce
business
development
september 2007 by mncaudill
The Freelance Blog - Freelance Switch
september 2007 by mncaudill
Very informative site about the business and life of webdev freelancing.
blog
development
business
freelance
september 2007 by mncaudill
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