As an email company, we see our customers thinking more and more about how they communicate with readers on small screens—namely on mobile devices via HTML emails. We know to design for mobile first, but what does that mean for HTML emails being read on iPhones and Android devices? We wanted to find out what people really want when they read email on their smartphones.

We spent four months researching the way email is consumed on mobile devices in an effort to define best practices for this communication channel.

We send a lot of mail for Basecamp, Highrise, Backpack, and Campfire (and some for Sortfolio, the Jobs Board, Writeboard, and Tadalist). One of the most frequently asked questions we get is about how we handle mail delivery and ensure that emails are making it to people’s inboxes.

Upload a text file or spreadsheet of your customers' emails and instantly get age, gender, and location data.

We've looked at other disposable email services, like MeltMail and SpamBox, but TrashMail provides a huge amount of control over your disposable addresses and you can create them quickly, without visiting Trashmail, using a Firefox or Chrome browser extension.

Important victory! RT @CIRonline: Appeals Court Holds that #Email Privacy Protected by Fourth Amendment.

What's a good way to list a "Contact Us" email address on a web site, while reducing the likelihood it will get spammed?

Ever wish you could email files to your Dropbox? Yeah, me too. So I wrote an application to do just that! It's free, fast, secure and super simple too. All you have to do is connect with Dropbox, get your unique email address, and start sending files! After a few minutes they will automatically appear in your "Attachments" folder. We have some great features too, like automatic archive unzipping, folder organization, and plain text and html message copying, with more on the way! So what are you waiting for?

Send files to your Habilis email address and they show up in your Dropbox.com dropbox a few seconds later - simple! It's dead handy for devices like the iPad where you can create documents but can't easily get them into your Dropbox.

AirDropper lets Dropbox users send a request for files to anyone, even if the person doesn't have a Dropbox account. The person you're requesting the files from just needs an email address or some other means for you to send them the secure upload link we provide.

Ever wish you could easily receive big files from anyone? Now you can!
Together with Dropbox you can setup an unique upload address with password protection.
DROPitTOme is your one stop solution when an email is just not enough.

Gmail's Mail Fetcher can download messages from up to five other email accounts, centralizing all your email in Gmail. The tabs above have information on setting up Mail Fetcher, as well as troubleshooting tips for the common problems users face.

So I return from vacation to find the latest MailerMailer report citing average open rates for H2 2009 of 11.2%.

This number has declined every half-year since H1 2004, when it was 26.66%.

Email is an incredible tool for many things, but it’s also not a very good vehicle to communicate much of what most folks tend to use it for. And on top of that, we all just get so darned many! Reading email is more often a nuisance than an opportunity to many (most?) recipients. And that’s a particular shame because email is still considered the primary outreach channel for most organizations. In fact, it’s not just a shame, it’s an outright “problem” if your job is to engage both current and potential supporters in your cause.

Businesses and schools are moving to Google Apps in droves, and they're able to switch more seamlessly with the help of tools to move old email, contacts and calendar data from legacy solutions to Google’s cloud. We have administrator-managed migration utilities for Microsoft® Exchange and Lotus Notes®, and today we're making it a lot easier for many end-users to move their old data themselves if their administrators aren’t planning server-side data migrations.

Google Apps Migration for Microsoft Outlook® is a new end-user tool that moves email, calendar and contact data from Outlook® profiles, PST files and Exchange accounts to Google Apps. With this new tool, migrations are:

Easy: a simple three step migration process is all it takes
Fast: migrate thousands of emails, calendar events and contacts per hour
Painless: users can continue to use Microsoft Outlook® until the migration is finished, and migrate in phases if that’s more convenient

More than half (52 per cent) of mobile phone users are now using the mobile Internet with email and social networking the most popular activities, according to new findings released today. The mobile Internet usage poll, carried out by user experience consultancy, Webcredible, revealed that of the respondents who used the mobile Internet, over half (55 per cent) mostly used it for emailing and social networking, demonstrating the evolution of mobile Internet usage since the poll was last conducted in 2007.

Email has had a good run as king of communications. But its reign is over.

In its place, a new generation of services is starting to take hold—services like Twitter and Facebook and countless others vying for a piece of the new world. And just as email did more than a decade ago, this shift promises to profoundly rewrite the way we communicate—in ways we can only begin to imagine.

So you have somehow begged, borrowed or stolen an email list of 1000 users who you believe are interested in your new service. Would it not be great if you could somehow convert that list into real people, with real photos, and perhaps even more concrete information like "My service has a higher than average gay consumer group" or "My dating service seems to be very popular among 9 year old girls"? Such information can help you correct course before you are too invested in a particular idea you have.

As you all have probably heard, Twitter is gaining popularity in leaps and bounds. All the new users mean more follower notifications arriving in my inbox, and Twitter's default messages aren't very useful. (The direct message notifications are pretty bare-bones, too, but I don't get many of those so it wasn't a priority.)

The WordPress Campaign Monitor Plugin is an email newsletter / SMS tool built for WordPress. Users can send campaigns, track the results and manage their subscribers.

Don't share your email on public sites. Instead, use our free service that will convert your email address (joe@email.com) into a safe and short URL (for instance http://scr.im/joe). People willing to email you will go to this URL that will reveal your email address, after a simple test that automated scripts and bots cannot pass.

Patrick Lambe picks up on a post via Beth Kanter about Benjamin Greenberg’s slidedeck on the benefits of internal blogging.

Benjamin Greenberg of non profit organisation Physicians for Human Rights has posted a really good presentation onto Google Docs that he developed internally to explain the benefits and the hows of internal blogging. I really like the email argument on th

Nourish is a simple web application which allows you to take any RSS feed from content you publish (like a blog), and convert it into an automated email newsletter your readers can subscribe to.