I was pleased to see the measured tone of the White House response to the citizen petition about SOPA and PIPA, and yet I found myself profoundly disturbed by something that seems to me to go to the root of the problem in Washington: the failure to correctly diagnose the problem we are trying to solve, but instead to accept, seemingly uncritically, the claims of various interest groups.

To use the terms Obama first employed in his inaugural address: the president begins by extending a hand to his opponents; when they respond by raising a fist, he demonstrates that they are the source of the problem; then, finally, he moves to his preferred position of moderate liberalism and fights for it without being effectively tarred as an ideologue or a divider. This kind of strategy takes time. And it means there are long stretches when Obama seems incapable of defending himself, or willing to let others to define him, or simply weak.

Two years and several reports later, we thought we’d try to look at how Expert Labs fared. The premise behind the project was that the federal government could and should engage in conversations with people on their existing social networks. The idea was to use existing commercial social networks to crowdsource policy decisions and to synthesize the responses in an intelligent manner.