"The traditional view of high technology is that it is cold and impersonal, isolating and dehumanizing us. By using hi-tech tools, the thinking goes, we have fewer reasons to interact with each other, and so we become digital islands with increasingly-fewer touchpoints. But depending on how it’s used, communications technology – especially the mobile kind – actually has the ability to connect us in many new ways, and in the process reinforce our humanness and extend our ability to build valuable connections."

Kind of old but still a useful read - Human Computer Interaction (HCI) by John M. Carroll: #hci