kcarruthers + scrm 3
The 2011 Social Customer Engagement Index – Results, Analysis and Perspectives | The Social Customer
march 2011 by kcarruthers
RT The 2011 Social Customer Engagement Index Report out w/ great insights frm Cisco's John Hernandez. http://scrm.me/hVbVrf #custserv #scrm
custserv
scrm
march 2011 by kcarruthers
Why Most Facebook Marketing Doesn't Work
february 2011 by kcarruthers
RT @glfceo: Why Most Facebook Marketing Doesn't Work http://goo.gl/fb/gUP5G #scrm
scrm
february 2011 by kcarruthers
Cisco Explains the 7 Deadly Weaknesses of Social Network Users and More in Security Report
january 2011 by kcarruthers
RT @davidahood: Social Change Collaboratory (Melbourne) dinner & drinks this Thursday night @ Bar Humbug http://meetu.ps/hSJC #SCCollab
scrm
socialengineering
january 2011 by kcarruthers