Here's a rule that's so inevitable that it's almost a law: As an organization grows and succeeds, it sows the seeds of its own demise by getting boring. With more to lose and more people to lose it, meetings and policies become more about avoiding risk than providing joy.

A reaction to Dustin Curtis' afore-bookmarked American Airlines article. Sharp and challenging.

The sad, sad story of a corporation missing the boat.

128 slides on their corporate culture