Entitled to care
march 2010 by jnchapel
"Here’s my point: businesses don’t get to pick the timetable for when their preferred model takes a permanent dirt nap. It’s insane to me that these businesses’ fans see this so much more clearly than their actual stakeholders do. The fans want desperately to see these places stay alive, and many, like me, pay tons of actual cash every month or year to support that."
business
customer-service
marketing
entitlement
loyalty
fan-initiative
march 2010 by jnchapel
Thoroughbred Racing Fan Association
july 2008 by jnchapel
Traditional non-profit racing fan organization based in Saratoga
horseracing
fan-initiative
saratoga
nyra
july 2008 by jnchapel
ThatsAmoreStable.net » Voice(s) of the fans
july 2008 by jnchapel
Thanks for the SAFC mention, Frank!
horseracing
fan-initiative
safc
r360wire
july 2008 by jnchapel
A new forum for the racing fan
july 2008 by jnchapel
Paul Moran endorses SAFC: "A savvy executive would make this forum a daily read."
horseracing
fan-initiative
safc
r360wire
july 2008 by jnchapel
Self Appointed Fan Committee
july 2008 by jnchapel
No meetings, no politicking, just fan feedback, rants and raves
horseracing
fan-initiative
improving-the-sport
safc
july 2008 by jnchapel
related tags
blog-network ⊕ business ⊕ customer-service ⊕ entitlement ⊕ fan-initiative ⊖ horseracing ⊕ improving-the-sport ⊕ loyalty ⊕ marketing ⊕ nyra ⊕ r360wire ⊕ safc ⊕ saratoga ⊕ sports ⊕ sports-blog ⊕Copy this bookmark: