"18 Use Cases That Show Business How to Finally Put Customers First"

I couldn't help but love Chris Yeh's Outline of Predictably Irrational: The Hidden Forces that Shape Our Decisions. It's a fascinating look into the surprisingly predictable psychology that powers human actions and reactions, and I think there are some definitive lessons we can take away from the piece and apply to web marketing. Let's run through the list:

SEOmoz's biennial search engine ranking factors survey aggregates opinions from 72 of the world's top search engine experts, showing which metrics are most important to high rankings.

We've known for a long time that human children are the best learning machines in the universe. But it has always been like the mystery of the humming birds. We know that they fly, but we don't know how they can possibly do it. We could say that babies learn, but we didn't know how.

The Intuit Future of Small Business Series is an ongoing research study sponsored by Intuit and led by the Institute for the Future and Emergent Research. The research looks at the significant trends affecting small business and entrepreneurship over the next decade.

When organizations first consider the use of social media within their organization, the first thing they do is to make a series of decisions the way they’ve always made them: they do a bunch of market research to find out if and how their customers are using social media, assess current corporate goals, identify the “best practices” and “right tools” and finally lay out and execute a strategic plan. According to a fantastic 2007 Harvard Business Review cover article by Dave Snowden and Mary Boone, this decision-making process follows the process of “Sense > Analyze > Respond” which seems to make pretty good sense, right?...

Although color is a "soft science," substantial research shows why color matters and how it plays a pivotal role in all our visual experiences.

America’s largest charities are turning to the Internet in an effort to increase awareness of their missions and to help connect with their constituencies. While these organizations are known for their nonprofit status and their fundraising campaigns, they demonstrate an acute awareness of the importance of Web 2.0 strategies in meeting their objectives.

top 10 trends / hot topics for the day

The Shopping.com Consumer Demand Index (CDI) makes it easy for you to put your finger on the pulse of consumer demand. With millions of shopping searches conducted each week, the CDI reveals emerging trends and hidden gems while highlighting the hottest products.

Forrester Research Assesses The State Of Consumer Technology Adoption; Survey Of Nearly 67,000 North American Households Evaluates Technology Use Across Five Generations from Business Wire...

The Pew Research Center’s Internet & American Life Project, a non-profit, non-partisan research organization, provides free data and analysis on the social impact of the internet.

Learn which keywords you should be targeting to increase your website rankings, traffic, and profit.

HubSpot Internet Marketing Blog - Award winning blog on Internet marketing, search engine optimization, inbound marketing, analytics, best practices.

The 7 Deadly Sins of Social Media: SummaryLust, Gluttony, Greed, Sloth, Wrath, Envy and Pride. Yuck - the power of the word is evident in just looking at

Research by Demos and Orange Business found that permitting, and even encouraging, companies to use social networking technology can help businesses, not harm them, Reuters reports.

The new study compares corporate adoption of social media between 2007 and 2008 by the Inc. 500, a list of the fastest-growing private U.S. companies compiled annually by Inc. Magazine.

Free markup sharing site A.nnotate offers a simple tool for letting co-workers or friends comment and review a document or web page without installing specialty software or hosting a web conference.

RivalMap is web-based collaboration software that gives companies a central place to share and address information about competitors and their industry. If your company spends any time watching competitors and their activities, RivalMap will make the mana

Social Explorer is dedicated to providing easy access to demographic information about the United States

Design your website using the principles of graphic design. Five chapters, each covering a core subject: Ideas and Research, Typography, Grid Systems, Colour, Layout and Form.

Stern Review on the economics of climate change

A collaborative guide about new cars and all things automotive. Learn more about Wikicars.