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Graham King » Kathy Sierra: Give your users super-powers
kathy_sierra =presentation service_design product_development ux strategy
august 2010 by jamesmelzer

copy to mine

Creating Passionate Users: One of us is smarter than all of us
kathy_sierra aggregation wisdom_of_crowds collective_intelligence james_surowiecki
march 2006 by jamesmelzer

copy to mine

Creating Passionate Users: Subvert from Within: a user-focused employee guide
kathy_sierra in:creatingpassionateusers design language scenarios teams methods
september 2005 by jamesmelzer

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