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jamesmelzer + james_robertson   12

Eight intranet design mistakes » Step Two Designs, James Robertson
james_robertson  intranet  ux 
august 2010 by jamesmelzer
11 usability principles for CMS products » Step Two Designs
James Robertson gives his 11 principles for a usable CMS
cms  usability  ux  james_robertson 
december 2008 by jamesmelzer
Practical ways to assess CMS usability » Column Two
James Robertson discusses the merits of various CMS evaluation techniques.
cms  usability  james_robertson  methods 
november 2008 by jamesmelzer
25 reasons why saving time on your intranet is a bad metric » Column Two
My other favorite James blasts ROI assumptions about intranet usability improvements. The primary theme is that in most orgs the intranet just isn't important enough to measure in this way. When intranets become a key part of the business (not just for news and policy look-up), then they can be measured alongside end-to-end improvements in biz processes.
james_robertson  intranet  roi  usability  business_case  metrics  analysis 
october 2008 by jamesmelzer
Using scenarios to select a CMS
SEPTEMBER 2007 KM Column: Content management scenarios provide a 'day in the life' description of how the CMS will be used in practice.
cms  scenarios  content_management  james_robertson 
october 2007 by jamesmelzer
Step Two Designs Home Page
=firm  intranet  collaboration  content_management  content_strategy  knowledge_management  james_robertson 
july 2007 by jamesmelzer
Intranet Innovation Awards
steptwo  intranet  award  james_robertson 
april 2007 by jamesmelzer
Succeeding at IA in the enterprise - Boxes and Arrows: The design behind the design
in:boxesandarrows  ia  methods  business_strategy  enterprise_ia  james_robertson 
june 2006 by jamesmelzer
Taking a business-centric approach to portals
portals  integration  personalization  customization  single_signon  business_goals  business_process  james_robertson 
february 2006 by jamesmelzer
Good search is knowledge management
search  taxonomy  classification  best_bets  james_robertson 
december 2005 by jamesmelzer
Conducting intranet needs analysis
intranet  requirements  interviews  design  needs_assessment  flow  documentation  user_research  task_analysis  methods  contextual_inquiry  james_robertson 
september 2005 by jamesmelzer
Don't finalise site structure until you've created page layouts
intranet  navigation  information  architecture  taxonomy  classification  ia  user_research  methods  card_sort  james_robertson 
september 2005 by jamesmelzer

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