"We mistake dumb luck for a machine that produces success. We rely on induction when we should rely on deduction, and then, having realized our mistake, we lean on “data-driven decisions” in lieu of common sense. We chase patterns that aren’t there and miss eager markets right in front of us. All this while projecting the confidence, real or manufactured, that’s necessary to play the game."

"In a way, the Twitter platform has come full circle. Twitter’s API grew out of its website as a means to enable outside developers to accomplish what the company, with its then-tiny and overburdened team, could not. Now that Twitter has ample resources, the matured platform is enabling the company to build the best applications in the ecosystem in-house. Going forward, it may be that the Twitter Platform primarily serves Twitter’s interests, in stark contrast to the era of API growth I was around for, in which platform development was driven almost exclusively by the needs of the developer community."