danielsantos + lean   13

Tools040321Five Whys.pdf (objeto application/pdf)
Five whys is the practice of asking “Why?” at least five times in a row to determine the root cause of a problem. Application of the strategy involves taking any problem and asking “Why:what caused this problem?” By repeatedly asking the question "Why?", the layers of problem symptoms are peeled away and the root cause is identified. Although this technique is called five whys, the question “Why?” may need to be asked more than five times. Five whys is one of the simplest tools to use and is easy to complete without statistical analysis.
lean  kaizen 
may 2009 by danielsantos
FiveWhys.pdf (objeto application/pdf)
A tool that helps teams find the root cause of a problem or an issue. It leads the team to explore systemic explanations that go beyond event-oriented excuses, the tendency to
blame individuals, and a team’s inclination to first identify factors external to the system over which they perceive they have little influence.
lean  kaizen 
may 2009 by danielsantos
Problem Solving Technique: 4 Steps to Improve Your Processes (application/pdf)
This tool contains a useful problem solving technique to help you improve your
business processes.
lean  kaizen 
may 2009 by danielsantos
Kaizen Workshop E-book
This 150+ page ebook teaches key tools and techniques of Kaizen, as well as real application to enhance learning. Kaizen principles are introduced and applied through a hands-on Kaizen Event Simulation Case Study.
kaizen  ebook  lean  dmaic 
april 2009 by danielsantos
Value Stream Mapping in the Office
Arquivo PDF com exemplos de escritório
vsm  trabalho  lean 
july 2008 by danielsantos
Value Stream Mapping—an Introduction
Arquivo PDF com introdução e exemplos
lean  vsm  trabalho 
july 2008 by danielsantos

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