understanding this and following its immediate web could probably suck up a month or two of serious time: "Conklin identifies the following as defining characteristics of wicked problems: 1. The problem is not understood until after the formulation of a solution. 2. Wicked problems have no stopping rule. 3. Solutions to wicked problems are not right or wrong. 4. Every wicked problem is essentially novel and unique. 5. Every solution to a wicked problem is a 'one shot operation.' 6. Wicked problems have no given alternative solutions."