When we talked in this previous blog post, about the use of bots, or scripted agents as we call them, we got the feedback that sometimes there are legitimate reasons to have multiple scripted agents on the same parcel, other than just to unfairly increase traffic scores. As we have deemed the gaming of traffic to be a violation, this leaves some landowners in a difficult position.
Later today we are adding the ability for you to tell us that that an account is being used as a scripted agent (bot) through the Accounts page on the website. It couldn't be simpler to use; if you have accounts that are scripted agents then log into the website as that account. On the left hand side, you will see a new link called 'Scripted Agent Status'.

If you decide to use the account differently in the future, then you can always go back and switch it back to 'No'.
We would expect that those of you currently using scripted agents for in store models or 'land-bots' for example would identify them as such. Down the line, this will allow us to remove them from the traffic score and thus prevent them from impacting Search rankings.