Instead of investing more in innovation process or cultural transformation, I'm observing more large organizations giving greater resources and responsibilities to ever-smaller teams. Innovation initiatives that were once handled by dozens a decade ago are now run by only handfuls. The median size of the core innovation group has dropped from a football/soccer eleven to a basketball five. Less apparently enables more.

The process hinges on three steps: Defining the situation, searching for cliches, and twisting those cliches around, according to Luke Williams.

We rarely engage in conversation about incubation and translation: making meaning out of the data we've gathered from research, as we strive for innovation. It's as if this part of design is magical, and for us to formalize our techniques would somehow call attention to our sleight of hand.