Digital Underclass? Only if we allow it | ZDNet
november 2010 by boetter
Jason Perlow’s vision of a digital underclass can be prevented, but only through the rapid evolution of our vision of what a library should be (and the support of vital stakeholders). By Christopher Dawson.
digitaldivide
informationhub
libraries
drm
research
community
education
internet
books
from delicious
november 2010 by boetter
Insights from the 2010 IBM Global CHRO Study
october 2010 by boetter
"Based on the key capability gaps revealed in this study, we believe organizations should focus on three critical workforce imperatives: cultivating creative leaders, mobilizing for speed and flexibility and capitalizing on collective intelligence."
socialbusiness
hr
management
ibm
research
from delicious
october 2010 by boetter
Tweets shed light on our banking gripes
september 2010 by boetter
"It's important that you [the banks] are in the conversation. If somebody knows you're out there and you're listening they are going to be a little less negative and that's an important thing for the brand."
australia
research
twitter
socialmedia
monitoring
listening
banking
customers
from delicious
september 2010 by boetter
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