boetter + research   10

Digital Underclass? Only if we allow it | ZDNet
Jason Perlow’s vision of a digital underclass can be prevented, but only through the rapid evolution of our vision of what a library should be (and the support of vital stakeholders). By Christopher Dawson.
digitaldivide  informationhub  libraries  drm  research  community  education  internet  books  from delicious
november 2010 by boetter
Insights from the 2010 IBM Global CHRO Study
"Based on the key capability gaps revealed in this study, we believe organizations should focus on three critical workforce imperatives: cultivating creative leaders, mobilizing for speed and flexibility and capitalizing on collective intelligence."
socialbusiness  hr  management  ibm  research  from delicious
october 2010 by boetter
Tweets shed light on our banking gripes
"It's important that you [the banks] are in the conversation. If somebody knows you're out there and you're listening they are going to be a little less negative and that's an important thing for the brand."
australia  research  twitter  socialmedia  monitoring  listening  banking  customers  from delicious
september 2010 by boetter

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