McKinsey report: What marketers are saying about social media | Social media means business
january 2012 by boetter
Mckinsey: Social and mobile to replace the homepage #socbiz #e20 #smm Indeed, and within 4 years. RT @hilbasfo
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socbiz
e20
from twitter_favs
january 2012 by boetter
Behind the Metrics - NPS | MarketTools, Inc.
october 2011 by boetter
Your Net Promoter Score (NPS), and what it has to do with customer satisfaction, courtesy of @ksharicz #smb #smm
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smm
from twitter
october 2011 by boetter
The Social Business Continuum | Flickr - Photo Sharing!
may 2011 by boetter
Infographic - The Social Business Continuum: World + Customers + Partners + Workers #socbiz #scrm #smm
smm
socbiz
scrm
from twitter_favs
may 2011 by boetter
20+ mind-blowing social media statistics revisited | Blog | Econsultancy
february 2010 by boetter
20+ mind-blowing social media statistics revisited #socialmedia #SMM
#socialmedia
#SMM
socialmedia
SMM
from twitter_favs
february 2010 by boetter
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