andrewspittle + verizon   5

How Bad Can Customer Support Be?
"I understand that customer support is difficult and companies need to make money, but this goes way over some important line. Honestly, this makes me despair for the human race."
Verizon  SteveBoyd  customerservice 
april 2011 by andrewspittle
The Droid is Dead
"“Droid is dead” — is basically what I am saying here.

I don’t mean that Verizon won’t ship or sell any more Droid phones, but they aren’t interested in wasting anymore money advertising the brand."
Verizon  Motorola  Droid  iPhone  BenBrooks 
february 2011 by andrewspittle
Random afternoon notes
"Do you find that network installers hate to leave when the job is done? It always goes the same way at my house. When they walk in, they're bored and don't say much. When they finally see how my system is hooked up, they realize that I've got the nirvana they dream of. Yesterday I showed the cable guy how my receiver has a built-in HTTP server. The poor guy was blown away. It made complete sense to him, but his company is apparently far away from offering anyting like this."
scriptingnews  davewiner  FIOS  Verizon  NewYork 
october 2010 by andrewspittle
January Jones
Gruber's ideas behind a rumored January iPhone on Verizon launch.
johngruber  daringfireball  verizon  iphone  apple 
august 2010 by andrewspittle
Evil?
Maybe Google isn't as well-meaning as we think.
JeffJarvis  buzzmachine  Google  journalism  Verizon  NYTimes 
august 2010 by andrewspittle

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