Transparency in an IT support organization
january 2008 by ahockley
How one organization uses transparency as a way of providing good customer service
it
helpdesk
transparency
customerservice
january 2008 by ahockley
The Chronicles of George
august 2006 by ahockley
Notes and screenshots about life with a less-than-competent tech support employee
humor
geek
helpdesk
work
august 2006 by ahockley
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