Podio is an online platform with a new take on work and how it gets done.

$1.85 billon dollar customer experience mistake made by Walmart (a conservative estimate of lost revenue that does not include the hundreds of millions spent on remodeling stores) - What happened? Walmart rolled out “Project Impact” - a major change in strategy and store customer experience - starting in 2008 - Why? Customers answered a Walmart survey and told Walmart that they would prefer less clutter in the stores

The Russians have a saying, "if you chase two rabbits, you won't catch either." One of the most crucial things for any leader is to create clarity. Successful companies do this. Look at WalMart, Southwest Airlines, Nordstrom, Starbucks, is there any confusion about what these companies stand for?

This advice from the artifle is spot on: 'The most pertinent question you can ask is not: "How can I find more business opportunities?" It is: "How can I focus on the opportunities where my company can excel — and then reap the benefits of that discipline?" The key to success is choosing the opportunities that are best for you, learning to turn down many that seem appealing on the surface — and may even represent huge monetary stakes — but do not offer you a real chance to win.'

That focus, that discipline, is what will allow the company to separate from the pack in the long run.

David Kaiser, PhD
Time Coach to Authentic Leaders
www.DarkMatterConsulting.com

The Best Practices Trap #business #entrepreneurship #management

The Best Practices Trap #business #entrepreneurship #management