adamcrowe + communication 164
ScienceDaily -- What are emotion expressions for?
december 2011 by adamcrowe
'The authors present a way that fear and other facial expressions might have evolved and then come to signal a person's feelings to the people around him. ...fear helps respond to threat, and the squinched-up nose and mouth of disgust make it harder for you to inhale anything poisonous drifting on the breeze. The outthrust chest of pride increases both testosterone production and lung capacity so you're ready to take on anyone. Then, as social living became more important to the evolutionary success of certain species -- most notably humans -- the expressions evolved to serve a social role as well; so a happy face, for example, communicates a lack of threat and an ashamed face communicates your desire to appease.'
evolutionarypsychology
psychology
emotions
communication
signalling
embodiedcognition
bodylanguage
december 2011 by adamcrowe
Google Books -- Interacting With Patients by Joyce Samhammer Hays, Kenneth H. Larson (Macmillan, 1963)
august 2011 by adamcrowe
Therapeutic communication techniques: #Using silence: ... #Accepting: "Yes." #Giving recognition: "I notice that..." ["Let me check I've heard you correctly..." (summarize what you've just heard)] #Offering self: "I'll sit with you a while." #Giving broad openings: "What are you thinking about?" #Offering general leads: "And then?" #Placing the event in time or in a sequence: "What seemed to lead up to...?" #Making observations: "You seem tense." #Encouraging description of perceptions: "What is happening?" #Encouraging comparisons: "Have you had similar experiences?" -- Non-therapeutic communication techniques: #Reassuring: "You're doing fine." #Giving approval: "That's good." #Rejecting: "Let's not talk about..." #Disapproving: "That's bad." #Agreeing: "That's right." "I agree." #Disagreeing: "I don't believe that." #Advising: "Why don't you...?" #Probing: "Tell me about..." #Challenging: "That doesn't seem right." #Testing: "Are you sure?"
communication
listening
emotionalintelligence
from delicious
august 2011 by adamcrowe
Cambridge News -- 'I have learned not to judge, just listen'
august 2011 by adamcrowe
'"A Samaritan is a bit like someone standing on the edge of a deep pit and seeing a person lying, languishing, at the bottom, in terrible distress," concludes Adrian. "Some people's response would be to throw ropes down; others would shout down advice. A Samaritan would climb down into the pit, sit with the person and just hold them. It's as simple as that."'
communication
listening
emotionalintelligence
from delicious
august 2011 by adamcrowe
Wikipedia -- Carl Rogers
august 2011 by adamcrowe
On Becoming a Person: Dealing with Breakdowns in Communication: Real communication occurs, and [the] evaluative tendency is avoided, when we listen with understanding. What does that mean? It would simply mean that before presenting your own point of view, it would be necessary for you to achieve the other speaker's frame of reference – to understand his thoughts and feelings so well that you could summarize them for him. Sounds simple, doesn't it? But if you try it you will discover it is one of the most difficult things you have ever tried to do. ...courage is required. If you really understand another person in this way, if you are willing to enter his private world and see the way life appears to him, without any attempt to make evaluative judgments, you run the risk of being changed yourself. You might see it his way, you might find yourself influenced in your attitudes or your personality. This risk of being changed is one of the most frightening prospects most of us can face.
communication
listening
emotionalintelligence
psychology
psychotherapy
CarlRogers
from delicious
august 2011 by adamcrowe
Be Slightly Evil -- Candor, Cursing and Clarity
april 2011 by adamcrowe
'Being able to tell apart people who are telling the truth from people who think they are telling the truth, is a far more important skill than lie detection. Pseudo-truth-telling behaviors [candor and cursing] arise from internal narratives that are grounded in unprocessed denial, rationalization and the like. You are being invited to participate in fiction they've unconsciously constructed to protect themselves. Genuine truth-telling feels like clarity. When someone has processed their thoughts, separated fact from feeling, separated what is already known from what is new or as yet unknown, and is offering up something they've deduced as being both true and unknown to you (and hence worth sharing), you'll experience at least a momentary sense of expanded clarity. Candor and cursing on the other hand, will provoke emotional responses from you rather than moments of mental clarity. ...simply separate the logos from the (unconscious) ethos and pathos.'
emotionalintelligence
communication
rhetoric
april 2011 by adamcrowe
YouTube -- GoogleTechTalks: Tribal Leadership
january 2011 by adamcrowe
'Every organization and company is a tribe, or a network of tribes-groups of 20 to 150 people that form naturally, in which everyone knows everyone else, or at least knows of them.' -- The same person displays different stage behaviours in different tribes and contexts. -- #Stage Four (We're great/Triadic): Values (authentic) drive activities/relationships. Spontaneous match-making having assumed shared values. -- Lower stages, shared values can't be assumed. -- #Stage Five (Life is great): A common enemy 'them' takes the form of an abstraction rather than another tribe. Hard to benchmark. Visit don't stay. -- Don't just hire best and brightest else you will stagnate at Stage Three. - #Stage Three (I'm great/Dyadic): Endless cloning/individuation cycles. Values have to be made explicit before attempting match. @44:05 See tribe stage types in social network map. Hub-and-spokes meshed using triadic connections. -- Rhetoric: Shift up stages with deliberative; stabilize with demonstrative.
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emotionalintelligence
groups
teams
tribes
networks
emergence
organisation
management
cooperation
collaboration
communication
rhetoric
heterarchy
panarchy
psychographics
tense
psychology
from delicious
january 2011 by adamcrowe
YouTube -- TED: Nancy Duarte uncovers common structure of greatest communicators
january 2011 by adamcrowe
'In this fascinating talk Nancy Duarte explains the model that she developed for designing transformative presentations.'
storytelling
communication
narrativearchitecture
presentations
rhetoric
persuasion
from delicious
january 2011 by adamcrowe
Cryptome -- It's Not What You Tweet, It's Who You Tweet. A Short Introduction to the Retweet Economy
november 2010 by adamcrowe
'As much of an online paradise as Twitter is, it's not *completely* free of the kinds of annoying behavior we see in the real world. High on the list are the sorts of adolescent posturing that social media in general make so easy--preening, name-dropping, ass-kissing, pandering, cliquishness, slavish trend-following. Yes, a tweet is usually just a tweet, but sometimes it's as conspicuously coded as the brand of jeans a high-school girl wears.'
twitter
communication
behaviours
phatic
grooming
nepotism
status
selfobjects
objects
kipple
from delicious
november 2010 by adamcrowe
Ribbonfarm -- The Gervais Principle IV: Wonderful Human Beings (3)
october 2010 by adamcrowe
'For high-empathy people, all this is natural. By participating in collective feeling in groups of any size, and reacting to basic attraction/aversion drives, you can actually safely navigate all the complexity by instinct. Not only can you do this, you will actually feel good doing this. This feeling is called happiness. ...happiness is entirely a social phenomenon... Non-social feelings that seem like happiness turn out, upon further examination, to be distinct emotions like contentment, equanimity or hedonistic pleasure. Why do we use the word “cringe” to describe the peculiar brand of humor in The Office? Psychologically, you cringe when you realize you are committing a social faux pas and can expect a negative social-proof judgment. ...this cringing helps you interrupt the offending behavior and try to recover. Empathic social cringing is even more effective among losers, since you can watch my developing “embarrassed for you” reaction to moderate your own behavior in time.'
status
groups
empathy
happiness
gametalk
communication
thegervaisprinciple
from delicious
october 2010 by adamcrowe
Ribbonfarm -- The Gervais Principle IV: Wonderful Human Beings (2)
october 2010 by adamcrowe
'Among the clueless, status stays static. Among the sociopaths, status is irrelevant. But among losers, status is real, and it matters. Humor causes status shifts among jokester, victim and audience. Net inflow of social capital occurs when the victim is out-group. Redistribution and appreciation/depreciation happen when the victim is in-group. Net outflows happen when an entire group is made victim by another individual or group. Among losers, in specific situations, status may go up or down, but overall, it just goes round and round. But the social capital DOES appreciate and depreciate through the churning economy of jokes, sympathy, moaning, commiseration, solidarity, anger/derision directed against out-groupers, etc. That whole chaotic chemistry that we dignify with the word “culture"... Who owns the social capital? That’s the beauty of the thing. Due to status illegibility, there can be no “fair and equitable” distribution. So the group can only deploy the capital collectively.'
status
groups
hierarchy
humor
socialproof
socialcapital
culture
gametalk
communication
thegervaisprinciple
from delicious
october 2010 by adamcrowe
Ribbonfarm -- The Gervais Principle IV: Wonderful Human Beings (1)
october 2010 by adamcrowe
'Groucho Marx: “I don’t care to belong to any club that will have me as a member.” #Marx’s First Law of Status Illegibility: the illegibility of the status of any member of a group is proportional to his/her distance from the edges of the group. #Marx’s Second Law of Status Illegibility: the stability of the group membership of any member is proportional to the illegibility of his/her status. Obfuscated status signalling is the foundation of every aspect of loser group dynamics (which is also all group dynamics, since forming groups is a loser activity). If your status is clear, and the status of the club is clear (by definition, the average status of all its current members) then either your status is higher, in which case the club will want you, but you won’t want to join, or your status is lower, in which case the opposite is true. How new members segue into existing group games is what determines their future. Social skills > Social truth hypotheses > Social proof > Social capital'
people
behaviours
status
signalling
groups
hierarchy
allegiance
socialcapital
socialproof
gametalk
communication
thegervaisprinciple
from delicious
october 2010 by adamcrowe
The Last Psychiatrist -- When Was The Last Time You Got Your Ass Kicked?
september 2010 by adamcrowe
'The Bully Dialogue – where they spend ten minutes chatting nicely even though both of you know you're eventually going to get stuffed in a locker – is another Cognitive Kill Switch, which is about reversing power and dominance. The aggressive "Hi, what's your name, that's a nice shirt you got there" works because you're not willing – you feel you're not allowed – to respond to the situation for what it is: a bully trying to dominate the conversation. You feel obligated to reply to their words, and not the meaning. -- Back to Louie. When that kid appeared at his table, everyone knew why he was there. So this is how the scene should have gone...: "Hi, my name's Sean, what's your name?" "Get your punk-ass away from me, I don't want to know you." Now the kid's either going to fight you, or back down – which is the same thing that was going to happen anyway, but at least you stood up for yourself.'
communication
baitandswitch
status
from delicious
september 2010 by adamcrowe
Overcoming Bias -- Why Nerds Like Games
august 2010 by adamcrowe
'...nerds want to show off their non-social skills, and so require social games so that there are others who can observe their impressive performance. But nerds seem to prefer more social interaction in their games than having a mere audience requires. Another explanation is that while nerds like to socialize, they are terrified of making social mistakes. This explains why they tend to avoid eye-contact – it is too easy to make the wrong eye contacts. Games let nerds interact socially, yet avoid mistakes via well-defined rules, and a social norm that all legal moves are “fair game.” Role-playing has less well-defined rules, but the norm there is that social mistakes are to be blamed on characters, not players. An third explanation is hinted at by the fact that we use the word “game” to refer both to “fun/frivolous” and to “seriously selfishly strategic.” While social norms usually forbid overt strategic selfishness in social behavior, such strategic selfishness is allowed in games.'
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psychology
psychographics
gaming
signalling
status
thegamingofeverydaylife
communication
august 2010 by adamcrowe
NYTimes.com -- Crafting Fictional Personas With the Language of Facebook -
august 2010 by adamcrowe
'Everything is extreme: So-and-so “is obsessed with.” So-and-so “just had the longest day EVERRRRRR.” They are in a perpetual high pitch of pleasure or a high pitch of crisis or sometimes just a high pitch of high pitch. Holden Caulfield might have called it “phoniness.” -- One of the other great adolescent poses of Facebook is irony at all times. So if you say, “can’t wait for the Lady Gaga concert,” you might add “lol” or you might say “Hey you are at camp and I’m in England, but I just wanted to let you know that I miss youuuu hahaha” to make it clear that you are not really looking forward to anything or expressing an actual emotion in a way that might be overly earnest or embarrassing.'
socialnetworking
behaviours
sousveillance
identity
performance
ambivalence
masks
phatic
communication
fake
from delicious
august 2010 by adamcrowe
Wikipedia -- Coping strategies
august 2010 by adamcrowe
'#Moving With: Strategies in which psychologically healthy people develop relationships: communication, agreement, disagreement, compromise, and decisions. #Moving Toward: The individual moves towards those perceived as a threat to avoid retribution and getting hurt. The argument is, “If I give in, I won’t get hurt.” This means that: if I give everyone I see as a potential threat whatever they want, I won’t be injured (physically or emotionally). #Moving Against: The individual threatens those perceived as a threat to avoid getting hurt. #Moving Away: The individual distances themselves from anyone perceived as a threat to avoid getting hurt. The argument is, “If I do not let anyone close to me, I won’t get hurt.” A neurotic desires to be distant because of being abused. If they can be the extreme introvert, no one will ever develop a relationship with them. If there is no one around, nobody can hurt them. They emotionally remove themselves from society.'
psychology
relationships
transactionalanalysis
conflict
ambivalence
status
communication
from delicious
august 2010 by adamcrowe
Wired -- Clive Thompson on the Death of the Phone Call
august 2010 by adamcrowe
'If I suddenly decide I want to dial you up, I have no way of knowing whether you’re busy, and you have no idea why I’m calling. We have to open Schrödinger’s box every time, having a conversation to figure out whether it’s OK to have a conversation. Plus, voice calls are emotionally high-bandwidth, which is why it’s so weirdly exhausting to be interrupted by one. (We apparently find voicemail even more excruciating: ...more than a fifth of all voice messages are never listened to.) The telephone doesn’t provide any information about status, so we are constantly interrupting one another. The other tools at our disposal are more polite. Instant messaging lets us detect whether our friends are busy without our bugging them, and texting lets us ping one another asynchronously. (Plus, we can spend more time thinking about what we want to say.) For all the hue and cry about becoming an “always on” society, we’re actually moving away from the demand that everyone be available immediately.'
communication
telephone
interruption
asynchronous
ambientimmediacy
august 2010 by adamcrowe
NYTimes.com -- The Way We Live Now - The Overextended Family
august 2010 by adamcrowe
'To Skype or not to Skype, that is the question. But answering it invokes a larger conundrum: how to perform triage on the communication technologies that seem to multiply like Tribbles — instant messaging, texting, cellphones, softphones, iChat, Facebook, MySpace, Twitter; how to distinguish among those that will truly enhance intimacy, and those that, though pitching greater connectedness, in fact further disconnect us from the people we love. The very technology with which we choose to communicate in a relationship has become a barometer of our willingness to reveal ourselves within it. -- Short silences that seem natural on the phone become terribly awkward on video. Suddenly I understood why slumber-party confessions always came after lights were out, why children tend to admit the juicy stuff to the back of your head while you’re driving, why psychoanalysts stay out of a patient’s sightline. There is something exquisitely intimate about the disembodied voice.'
skype
telepresence
communication
intimacy
oversharing
#bandwidth
from delicious
august 2010 by adamcrowe
TIME -- Videophones, Skype: Why People Don't Like Video Chatting
august 2010 by adamcrowe
'[Turkle] told me people are not only uninterested in Skype, we're also not interested in talking on the regular phone. We want to TiVo our lives, avoiding real time by texting or e-mailing people when we feel like it. "Skype, which was the fantasy of our childhood, gets you back to sitting there and being available in that old-fashioned way. Our model of what it was to be present to each other, we thought we liked that," she said. "But it turns out that time shifting is our most valued product. This new technology is about control. Emotional control and time control."
skype
telepresense
presence
continuouspartialattention
asynchronous
communication
#bandwidth
SherryTurkle
psychology
from delicious
august 2010 by adamcrowe
New Scientist -- Did emotions evolve to push others into cooperation?
july 2010 by adamcrowe
'The next time you feel angry at a friend who has let you down, or grateful toward one whose generosity has surprised you, consider this: you may really be bargaining for better treatment from that person in the future. According to a controversial new theory, our emotions have evolved as tools to manipulate others into cooperating with us. -- You get angry not when someone hurts you, but when their actions betray a setting of their cooperation dial that is lower than you expect, and your anger is both a threat to turn down your own dial and an inducement to them to turn theirs up. You show gratitude not when someone benefits you, but when their dial is set higher than you expect, and this signals that you plan to turn yours up in response.'
evolutionarypsychology
psychology
emotion
transactionalanalysis
signalling
communication
negotiation
cooperation
conformity
ostracism
status
from delicious
july 2010 by adamcrowe
Zachary Burt's Blog -- Games Criminals Play: How You Can Profit By Knowing Them
may 2010 by adamcrowe
'In the course of life it is important to avoid letting people get levers on you. The cons learn their victim’s likes and dislikes and personal history, so that they will be able to forge a more “authentic” bond with the victim. Inmates often work in large cabals, colluding in their informational exchange. One other tactic they use is to compliment the guard. Compliments are actually a devastating manipulative tool, because they enhance the ego of the complimented. Because the ego is false, and impermanent, the complimented becomes less grounded in reality... By asking the guard for help, they improve the bond (after all, to help someone is to be of higher status than them – and this nurtures the illusion of the guard that *they* are the ones in charge...) In prison as in real life, if someone doesn’t actively speak up and say something, silence is taken as assent. When human beings touch each other, if the touch is not aggressive, oxytocin is often released, causing a bond to form.'
criminology
psychology
psyops
manipulation
incrementalism
surveillance
ego
narcissism
status
transactionalanalysis
persuasion
extortion
grifting
falseself
communication
may 2010 by adamcrowe
Ask MetaFilter -- "Ask Culture meets Guess Culture."
may 2010 by adamcrowe
'In some families, you grow up with the expectation that it's OK to ask for anything at all, but you gotta realize you might get no for an answer. This is Ask Culture. In Guess Culture, you avoid putting a request into words unless you're pretty sure the answer will be yes. Guess Culture depends on a tight net of shared expectations. If you're a Guess Culture person then unwelcome requests from Ask Culture people seem presumptuous and out of line, and you're likely to feel angry, uncomfortable, and manipulated. If you're an Ask Culture person, Guess Culture behavior can seem incomprehensible, inconsistent, and rife with passive aggression. Guess behaviors only work among a subset of other Guess people -- ones who share a fairly specific set of expectations and signalling techniques. The farther you get from your own family and friends and subculture, the more you'll have to embrace Ask behavior.'
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philosophy
transactionalanalysis
emotionalintelligence
communication
signalling
assertiveness
passiveaggression
people
status
may 2010 by adamcrowe
Ribbonfarm -- The Gervais Principle III: The Curse of Development (3)
april 2010 by adamcrowe
'Reality-Distortion by the Clueless: #I am OK if Mommy applauds my performance (early childhood, Michael) #I am OK if I earn badges from teachers (pre-adolescence, Dwight) #I am OK if I can sit with the cool kids (adolescence, Andy) -- It is no accident that the clueless totem pole is stacked in what seems like the wrong order: Michael is the boss, Dwight is Number 2 and Andy is Number 3. The sublevels of clueless development are typically insufficiently separated to allow the more developed clueless to dominate, so the Curse of Development kicks in. Keep in mind that that the rough equation of individuals to “levels” merely represents the center of gravity of their most deeply-entrenched strength-addiction behaviors, to which they regress most easily when threatened.'
psychology
status
transactionalanalysis
delusion
emotionalintelligence
dunningkrugereffect
thegervaisprinciple
communication
gametalk
april 2010 by adamcrowe
Ribbonfarm -- The Gervais Principle III: The Curse of Development (2)
april 2010 by adamcrowe
'The Three Laws of Arrested Development: #1. Your development is arrested by your strengths, not your weaknesses. #2. Arrested-development behavior is caused by a strength-based addiction #3. The mediocre develop faster than either the talented or the untalented [because mediocrity is your best defense against strength addiction, and a guarantor of further open-ended psychological development.] -- An alternative way of looking at these three laws is to note that defense mechanisms emerge to sustain addictions even when the developmental environment that originally nourished it, vanishes. In our model, the three development stages – clueless, losers and sociopaths – correspond to different patterns of arrested development and different strength-addictions. Each pattern is based on a preferred, dominant variety of delusion: #1. The clueless distort reality #2. The losers distort rewards and penalties #3. The sociopaths distort the metaphysics of human life'
psychology
status
transactionalanalysis
delusion
emotionalintelligence
thegervaisprinciple
communication
gametalk
april 2010 by adamcrowe
Ribbonfarm -- The Gervais Principle III: The Curse of Development
april 2010 by adamcrowe
'The Curse of Development: The depth of any transaction is limited by the depth of the shallower party. If the situational developmental gap between two people is sufficiently small, the more evolved person will systematically lose more often than he/she wins. -- #1. The less-developed person does not know what he/she does not know, and is typically attempting to operate from their regressed comfort zone of strength, which to you represents a zone of unrewarding mediocrity that you are attempting to leave/have left behind. This lends your opponent confidence. #2. Your own knowledge is fresh, unstable and not yet ingrained as second nature. You are acutely aware of, and anxious about, your beginner status in your new level. This makes you lack confidence. #3. To win through persuasion, you must teach (a superior-inferior transaction) without first reversing the default unfavorable status relationship (you, not confident, low-status, he/she confident, high-status)'
psychology
status
transactionalanalysis
emotionalintelligence
dunningkrugereffect
bias
cognitivebias
thegervaisprinciple
communication
gametalk
april 2010 by adamcrowe
The Boston Globe -- Easy = True
february 2010 by adamcrowe
'Cognitive fluency is simply a measure of how easy it is to think about something, and it turns out that people prefer things that are easy to think about to those that are hard. On the face of it, it’s a rather intuitive idea. But psychologists are only beginning to uncover the surprising extent to which fluency guides our thinking, and in situations where we have no idea it is at work. -- “Every purchase you make, every interaction you have, every judgment you make can be put along a continuum from fluent to disfluent. If you can understand how fluency influences judgment, you can understand many, many, many different kinds of judgments better than we do at the moment.” “Disfluency functions as a cognitive alarm. It sets up a cognitive roadblock and makes people think, and it triggers a sense of risk and concern.” “Fluent things are familiar, but also boring and comfortable. Disfluency is intriguing and novel."'
psychology
cognition
thinking
bias
information
communication
persuasion
engagement
usability
february 2010 by adamcrowe
fugitive philosophy -- managing language (with extreme prejudice)
january 2010 by adamcrowe
'The Careless Losers – the carefree, perhaps – have something else going on in their lives and see work for what it is: a distraction from what counts. In this sense, the Losers, as the biggest group that constitutes most of us, are composed of that “silent majority” that upholds a good deal of old fashioned anarchist sensibility: act as if the State/Corp doesn’t exist. In the indication of a blindspot within an organisation’s powergame environment, Venkat’s analysis suggests that other systems of power might lie elsewhere. This elsewhere keeps those with an ear to the outside constantly seeking an alternative means to living without working, and as Virno suggests, means that exodus (or the politics of disappearance) constitutes the general strategy of the (Loser) workforce.'
psychology
communication
information
language
signalling
hierarchy
status
masks
power
thegervaisprinciple
transactionalanalysis
january 2010 by adamcrowe
Ribbonfarm -- Morality, Compassion and the Sociopath
december 2009 by adamcrowe
'The fact that many readers have automatically conflated the word “sociopath” with “evil” in fact reflects the demonizing tendencies of loser/clueless group morality. The characteristic of these group moralities is automatic distrust of alternative individual moralities. The clueless are not capable of much compassion, unless they can very strongly identify with the person. ...the clueless and losers often externalize their moral sense, into some sort of collectively (and ritually) adopted code, thereby abdicating responsibility for the moral dimension of their actions entirely. You don’t have to think about the morality of what you do if you can just appeal to some code (religious texts are the main kind...). The morality that they defer to is always a codified communal version of the views of some charismatic sociopath, but it is the abdication of responsibility, as a group, by the clueless and losers, that amplifies the impact of both the Hitlers and Gandhis of the world.'
*
psychology
sociopathy
morality
individualism
groups
groupthink
herd
conformity
consensus
cults
religion
projection
responsibility
bellyfeel
thegervaisprinciple
transactionalanalysis
status
communication
december 2009 by adamcrowe
Ribbonfarm -- Morality, Compassion and the Sociopath
december 2009 by adamcrowe
'The Sociopath's private morality is not, in their view, a matter for external democratic judgment. Sociopaths can be compassionate because their distrust only extends to groups. They are capable of understanding and empathizing with individual pain and acting with compassion. A sociopath who sets out to be compassionate is strongly limited by two factors: the distrust of groups (and therefore skepticism and distrust of large-scale, organized compassion), and the firm grounding in reality. The second factor allows sociopaths to look unsentimentally at all aspects of reality, including the fact that apparently compassionate actions that make you “feel good” and assuage guilt today may have unintended consequences that actually create more evil in the long term. This is what makes even good sociopaths often seem callous to even those among the clueless and losers who trust the sociopath’s intentions. The apparent callousness is actually evidence that hard moral choices are being made.'
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psychology
sociopathy
morality
individualism
groupthink
herd
conformity
consensus
realism
ethics
thegervaisprinciple
transactionalanalysis
status
communication
december 2009 by adamcrowe
Wired -- The Secret Cause of Flame Wars
november 2009 by adamcrowe
'According to recent research published in the Journal of Personality and Social Psychology, I've only a 50-50 chance of ascertaining the tone of any e-mail message. The study also shows that people think they've correctly interpreted the tone of e-mails they receive 90 percent of the time. ...those reading messages unconsciously interpret them based on their current mood, stereotypes and expectations. ...people aren't that good at imagining how a message might be understood from another person's perspective.'
psychology
communication
flamewar
empathy
november 2009 by adamcrowe
Russell Davies -- True stories told live
november 2009 by adamcrowe
'Malcolm Gladwell suggests that the people with the best stories are those whose jobs involve lots of sitting around with their colleagues; cricketers, for instance, or pilots. I'd suggest it's not just the sitting around, it's sitting around while half paying attention to something else (the match, the automatic pilot). This leaves enough room for proper story-telling, for holding court, not interrupted by sniping, conversation or one-up-person-ship. I don't seem to have that kind of life. The world I move in hasn't carved out that space. People would be embarrassed to be that central to everyone's attention, and it probably wouldn't be allowed by the group, we're all too competitive. That seems a shame to me. I might try listening for longer, encouraging people to luxuriate in their stories a bit more, not trying to top them all the time. -- And I'm still not sure that *story* is that important to stories. What sticks in the head is how the story was told, not what the story was.'
groups
communication
status
storytelling
anecdote
november 2009 by adamcrowe
Ribbonfarm -- The Gervais Principle II: Posturetalk, Powertalk, Babytalk and Gametalk
november 2009 by adamcrowe
'What distinguishes Powertalk is that with every word uttered, the power equation between the two speakers shifts just a little. Sometimes both gain slightly, at the expense of some poor schmuck. Sometimes one yields ground to the other. When the clueless or losers talk, on the other hand, nothing moves. Relative positions remain the same all around. Shifts happen only by accident. Even in the rare cases where exploitable information is exchanged, its value is not recognized or reflected in the exchange. Posturetalk, Babytalk and Gametalk leave power relations basically unchanged. Posturetalk and Babytalk leave things unchanged because they are, to quote Shakespeare, “full of sound and fury, signifying nothing.” Gametalk leaves power relations unchanged because its entire purpose is to help losers put themselves and each other into safe pigeonholes that validate do-nothing life scripts. -- The only Powertalk you can speak with no [actual power] is “silence.”'
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psychology
communication
information
language
signalling
hierarchy
status
masks
sociopathy
power
thegervaisprinciple
transactionalanalysis
gametalk
november 2009 by adamcrowe
Ribbonfarm -- The Gervais Principle, Or The Office According to “The Office” (2)
october 2009 by adamcrowe
Comment: Dan G: "There is more room for happiness and satisfaction in being a believer (’clueless’) than a player (’sociopath’). Life for those who find value in what they are doing and get satisfaction out of it can be happy, fulfilled and peaceful. All they need to do is find their true interest and vocation — their true belief, not a delusion. The life of the player-sociopath is bound to be a constant war; and because it is a competition, satisfaction and success are not under their own self-control. It is contingent on the failure of the other player-sociopaths with whom they need to compete. It is ultimately foolish to make your own hapiness contingent on the payoff of a zero-sum game. -- From the point of view of society as a whole, praising sociopathy is a disaster. A society of believers will always thrive and progress; it will be the Utopia. A society of players will stagnate and self-distruct; it will be a Mad-Max style, pre-Hobbesian Dystopia." -- *nodding*
life
career
sociology
psychology
groups
work
business
management
sociopathy
power
narrativefallacy
falseconsciousness
delusion
thegervaisprinciple
transactionalanalysis
status
communication
october 2009 by adamcrowe
Ribbonfarm -- The Gervais Principle, Or The Office According to “The Office” (1)
october 2009 by adamcrowe
'#The Organization as Psychic Prison: ...it divides people into those who get how the world really works (the sociopaths and the self-aware slacker losers) and those who don’t (the over-performer losers and the clueless in the middle). This is where Gervais has broken new ground, primarily because as an artist, he is interested in the subjective experience of being clueless. ...the ultimate explanation of Michael Scott’s (and David Brent’s) careers: they are put into a position of having to explain their own apparent, unexpected and unexamined success. Remember, they are promoted primarily as passive pawns to either allow the sociopaths to escape the risks of their actions, or to make way for the sociopaths to move up faster. They are presented with an interesting bit of cognitive dissonance: being nominally given greater power, but in reality being safely shunted away from the pathways of power. They must choose to either construct false narratives or decline apparent opportunities.'
storytelling
psychology
groups
work
business
management
sociopathy
power
narrativefallacy
falseconsciousness
delusion
thegervaisprinciple
transactionalanalysis
status
communication
gametalk
october 2009 by adamcrowe
a grammar -- why snark works
october 2009 by adamcrowe
'...if flippancy is more fun then it’s also more attractive. Much like the coolest kid in middle school, it’s funny and it’s exclusive and it’s confident of being understood by just the right people—maybe even especially when it’s being superior and snarky and speaking at someone else’s expense. It can be so attractive, in fact, that you want to share its assumptions, whatever they are. It’s not addressing those assumptions, or earnestly explaining them to you in some dull droning unfunny voice, but you want to share them even more, because you aspire to be on the right side of the cool person’s joke. You might not even think about those assumptions, or notice yourself adopting them. Which means flippancy and snark can be convincing, substantively convincing, without even making an argument. They convince socially, not rhetorically. Being convinced socially isn’t anything complicated or new, not in the least...'
psychology
criticism
communication
groups
groupthink
consensus
conformity
rhetoric
snark
retribalization
argumentation
october 2009 by adamcrowe
Marginal Utility -- Wave Hello, Say Goodbye: Google Wave Seeks to Supplant Email
october 2009 by adamcrowe
'My thought process is private ... the “immediate self” is not a true reflection of what we mean or what we want or what we are. The stream of real-time information to which we are continually supposed to contribute may seem a spontaneous eruption of expression, but it is an expression of pure administration. -- The self we develop in that matrix of perpetual publicity will be more malleable than ever before; there will be no reserve for the individual to draw from, no private experience to shore up a sense of self that the social network rejects or doubts. The endless real-time communication foretells a perfect system for imposing dispersed power on an individual at every moment—to have that individual compulsively referring everything that he regards as significant that he does to the public sphere for comment and recognition, a never-ending compulsion to confess, to invent the anticipated sins and perform the social penances.'
ambientimmediacy
realtime
communication
surveillance
sousveillance
equiveillance
panopticon
performance
confession
#socialization
telepathy
october 2009 by adamcrowe
New Scientist -- Innovation: The psychology of Google Wave
october 2009 by adamcrowe
'... real-time, synchronous, nature of instant messaging (IM) encourages an informal tone... "It invokes face-to-face communication and encourages people to use conversational strategies,. -- Texting/typing is talking.
communication
text
talk
literaryculturevsoralculture
googlewave
october 2009 by adamcrowe
Marginal Utility -- Overfollowing on Twitter
september 2009 by adamcrowe
'Twitter works to quantize communication, making the numbers in the audience more important than what’s said. Of course, that has always been true of ratings-driven media, but it hasn’t been true for our conversations. But the genius of Twitter as a potential business is that it turns ordinary people into media companies. It lets us subject our conversations to Nielsen-like ratings, to regard our communications as a product conveying our personal brand. Then we can crunch the numerical data Twitter supplies to tweak our brand, and see what works to improve the numbers, which serve as proxy for our relevance and reach and, by extension, our right to feel important. The quantification disguises the emptiness of the social relations it is supposedly counting... ...we project things that make us feel important and pretend that it is for the benefit of unseen... We get a simulacrum of civic participation minus the trouble of other people and reciprocity and responsibility.' -- Numbers numb
socialmedia
twitter
phatic
communication
behaviours
identity
status
selfservers
numbers
quantifiedself
theadvertisedlife
september 2009 by adamcrowe
New York Magazine -- Asserting Your Social Status With Your Facebook Status
august 2009 by adamcrowe
FFS! -- 'Social competition is and will always be the central preoccupation of the country club set. There are five key rules to using your status update to maximum status-signifying effect. Learn from the masters. #1. CAREFULLY NAME-DROP #2. UNDERSHARE FABULOUSNESS: Though you would be wise to merely spit out an update, the update’s very efficacy rests on the premise that it is an undercrafted ejaculation. #3. COMPLAIN: Your life is worthy of envy, but it is not perfect — otherwise everyone would hate you, and we can’t have that. #4. SELF-AGGRANDIZE VIA SELF-DEPRECATION: Your personal glories should be wrapped in the leaky sackcloth of self-deprecation. #5. PROJECT: Taking a cue from Shakespeare’s King Lear, another avenue of the indirect boast is putting the goods in the mouths of fools...' -- Facebook needs a SLAP button.
facebook
socialnetworking
statusupdates
status
signalling
communication
etiquette
august 2009 by adamcrowe
Wired -- Clive Thompson on the New Literacy
august 2009 by adamcrowe
Texting isn't writing: it's talking. -- '...young people today write far more than any generation before them. That's because so much socializing takes place online, and it almost always involves text. ..life writing, as Lunsford calls it. ...students were remarkably adept at what rhetoricians call kairos—assessing their audience and adapting their tone and technique to best get their point across. The modern world of online writing, particularly in chat and on discussion threads, is conversational and public, which makes it closer to the Greek tradition of argument than the asynchronous letter and essay writing of 50 years ago.' -- See? There's nothing letter-ly/linear going on here. These are sound-words that are meant to be overheard in an acoustic space conducive to overhearing: the internet. -- 'The Stanford students were almost always less enthusiastic about their in-class writing because it had no audience but the professor...' -- Why write for one when you could talk to all?
communication
literaryculturevsoralculture
literacy
acoustic
space
performance
rhetoric
extensionsofman
voice
conversationalbandwidth
#socialization
#complexity
themediumisthemessage
CliveThompson
media
august 2009 by adamcrowe
That's Not Cool
august 2009 by adamcrowe
Emotional intelligence campaign for teens (ab)use of communication technologies. Great 'callout cards': "YOU MUST BE PROUD TO HAVE NOTHING BETTER TO DO THAN IM ME ALL DAY" - "CONGRATS ON TOTALLY VIOLATING MY TRUST" -- 'Talk it out' section is full of interesting countermeasures. These poor kids are running constant damage limitation exercises. That's not cool.
internet
web
communication
technology
socialnetworking
socialmedia
behaviours
civility
peerpressure
bullying
stalking
abuse
countermeasures
trust
ambientintimacy
ambientexposure
ambientimmediacy
emotionalintelligence
youth
teens
august 2009 by adamcrowe
YouTube - thatsnotcool's Channel
august 2009 by adamcrowe
'Your cell phone, IM, and social networks are all a digital extension of who you are. When someone you're with pressures you or disrespects you in those places, that's not cool. Thatsnotcool.com is attempting to raise awareness about digital dating abuse and stop it before it gets worse. Addressing new and complicated problems between people who are dating or hooking up, like constant and controlling texting, pressuring for nude pictures and breaking into someones e-mail or social networking page.' -- http://www.thatsnotcool.com
internet
web
communication
technology
socialnetworking
socialmedia
behaviours
civility
peerpressure
bullying
stalking
abuse
trust
ambientintimacy
ambientexposure
ambientimmediacy
emotionalintelligence
youth
teens
august 2009 by adamcrowe
Amazon -- Codes of the Underworld: How Criminals Communicate
august 2009 by adamcrowe
'How do criminals communicate with each other? They face uniquely intense dilemmas as they grapple with the basic problems of whom to trust, how to make themselves trusted, and how to handle information without being detected by rivals or police. Diego Gambetta shows that as villains balance the lure of criminal reward against the fear of dire punishment, they are inspired to unexpected feats of subtlety and ingenuity in communication. He uncovers the logic of the often bizarre ways in which inveterate and occasional criminals solve their dilemmas, such as why the tattoos and scars etched on a criminal's body function as lines on a professional résumé, why inmates resort to violence to establish their position in the prison pecking order, and why mobsters are partial to nicknames and imitate the behavior they see in mafia movies. Even deliberate self-harm and the disclosure of their crimes are strategically employed by criminals to convey important messages.'
psychology
criminology
crime
communication
signalling
status
masks
books
august 2009 by adamcrowe
Esquire -- The Invisible Grip
august 2009 by adamcrowe
'Maintaining eye contact feels awkward, even creepy. At first. Then it just feels powerful. -- With my eyes, I calmed them, slowed them down, and did so without knocking them over or humiliating them. I used my eyes to upset the speed and indifference of their routines and simply register my presence by asking them to do a double take. It worked every time. They didn't know me, but then, suddenly, it seemed they did. I thought of it as a kind of dominance, holding them in the kind of invisible grip... It's the law of dominance, I think, that the more dominant you become, the more you want to stay dominant. I found I liked backing people down. I began to look at them long enough that I began to sense when they were about to look away. The truth is, instead of them seeing me, it ended up that I could really see them. They were just like I was, a little afraid of eye contact, a little leery of connection. I meant well, so I pressed on.'
psychology
communication
empathy
power
status
acting
persuasion
bodylanguage
eyes
august 2009 by adamcrowe
WSJ.com -- A Manifesto for Slow Communication
august 2009 by adamcrowe
'The boundlessness of the Internet always runs into the hard fact of our animal nature, our physical limits, the dimensions of our cognitive present, the overheated capacity of our minds. -- #1. Speed matters. Speed used to convey urgency; now we somehow think it means efficiency. The Internet has provided us with an almost unlimited amount of information, but the speed at which it works—and we work through it—has deprived us of its benefits. We might work at a higher rate, but this is not working. -- #2. The Physical World matters. A butcher can tell you which cuts of meat are the freshest; an online grocer may not. That same butcher, if he is good, might not just remember your preferences—which an online retailer can do frighteningly well—but ask you how your mother has been doing, whether you caught the latest football game. These interactions remind us that we are more than consumers; they remind us that we are part of the world in a way no amount of online shopping ever will.'
psychology
temes
internet
speed
communication
attention
continuouspartialattention
ambientintimacy
context
experience
theadvertisedlife
#socialization
#specialization
august 2009 by adamcrowe
apophenia -- Twitter: "pointless babble" or peripheral awareness + social grooming?
august 2009 by adamcrowe
'It's all about shared intimacy that is of no value to a third-party ear who doesn't know the person babbling. It's a back-and-forth that makes sense if only we didn't look down at it from outter space. Of course it looks alien. Walk into any typical social encounter between people you don't know and it's bound to look a wee bit alien, especially if those people are demographically different than you. It's about the more subtle back and forth that allow us to keep our connections going. It's about the phatic communication and the gestures, the little updates and the awareness of what's happening in space. We take the implicit nature of this for granted in physical environments yet, online, we have to perform each and every aspect of our interactions. What comes out may look valueless, but, often, it's embedded in this broader ecology of social connectivity. What's so wrong about that?'
twitter
socialnetworking
socialmedia
behaviours
grooming
phatic
communication
ambientintimacy
acoustic
space
performance
DanahBoyd
august 2009 by adamcrowe
Epeus' epigone -- How Twitter works in theory
august 2009 by adamcrowe
#Flow #Faces: Indeed, what you see are the faces of people you know with the notes they wrote next to them. This taps into deep mental structures that we all have to looks for faces and associate the information we receive with people we decide to trust, through what we feel about them. This is also why automated tweets not by them are so obtrusive, as they break the trust. Using friends' faces in ads is even more pernicious, as ads are by definition recommendations from people we don't trust. #Phatic #Following #Publics #Mutual media: Mutual media: The alternative model is one that is less familiar, yet is all around us - the spontaneous order that emerges from people communicating in parallel. ...we are each others media, we are the synapses in the global brain of the web of thought and conversation. #Small world networks'
socialmedia
twitter
behaviours
ambientintimacy
phatic
grooming
masks
trust
asynchronous
communication
asymmetry
lifecasting
globalvillage
publics
contextcollapse
multitude
retribalization
august 2009 by adamcrowe
Slate Magazine -- Microblogging has become too important for Twitter to rule the field.
august 2009 by adamcrowe
'Twitter went down last week due to a distributed denial-of-service attack aimed at a single Twitter user—millions of zombie computers had been directed to cripple the user's social-networking pages (apparently as part of ongoing cyberwarfare between Russian and Georgian hackers). The rest of us were collateral damage—Twitter went down for you because of a beef between people on the other side of the world. Does this make sense? Winer doesn't think so. -- What if a major act of terrorism is organized using Twitter? Would there be pressure to shut it down or greatly control what it's used for?" Winer asks. If you think that's far-fetched, Winer asks you to consider the atmosphere after 9/11, when some people were calling for the Web to be monitored or shut down. Nothing ever came of that because it's too hard to shut down the Web or e-mail. "Twitter, which is fully centralized, would be easy for a government to control," Winer writes.' -- Bottleneckr
networks
twitter
decentralisation
communication
protocols
DDoS
collateraldamage
decentralization
august 2009 by adamcrowe
NYTimes.com -- For Families Today, Technology Is Morning’s First Priority
august 2009 by adamcrowe
'This is morning in America in the Internet age. After six to eight hours of network deprivation — also known as sleep — people are increasingly waking up and lunging for cellphones and laptops, sometimes even before swinging their legs to the floor and tending to more biologically urgent activities. -- “They used to have blankies; now they have phones, which even have their own umbilical cord right to the charger,” said Liz Perle, a mother in San Francisco who laments the early-morning technology immersion of her two teenage children. “If their beds were far from the power outlets, they would probably sleep on the floor.”'
technology
temes
communication
behaviours
tethered
self
relationalobjects
objects
#socialization
rituals
august 2009 by adamcrowe
Cracked.com -- 6 New Personality Disorders Caused by the Internet
july 2009 by adamcrowe
'#1. Internet Asperger's Syndrome (a.k.a. The Troll): "...people who do all of their communicating online wind up mimicking Asperger's behaviors because they are imposing the same [aspergers-like] disadvantages on themselves. In both cases, when the ability to see nonverbal responses and facial expressions goes away, so does empathy. Soon the thing you're communicating with isn't a person, they're just a bunch of words on a screen."'
psychology
internet
web
behaviours
communication
aspergers
emotionalintelligence
empathy
july 2009 by adamcrowe
New Scientist -- Email patterns can predict impending doom
june 2009 by adamcrowe
'EMAIL logs can provide advance warning of an organisation reaching crisis point. That's the tantalising suggestion to emerge from the pattern of messages exchanged by Enron employees. Menezes says he expected communication networks to change during moments of crisis. Yet the researchers found that the biggest changes actually happened around a month before. For example, the number of active email cliques, defined as groups in which every member has had direct email contact with every other member, jumped from 100 to almost 800 around a month before the December 2001 collapse. Messages were also increasingly exchanged within these groups and not shared with other employees. Menezes thinks he and Collingsworth may have identified a characteristic change that occurs as stress builds within a company: employees start talking directly to people they feel comfortable with, and stop sharing information more widely.'
sentiment
datamining
surveillance
email
socialnetworking
socialgraph
communication
groups
behaviours
gossip
secrecy
fear
june 2009 by adamcrowe
International Network for Life Studies -- Consciousness Communication: The Birth of a Dream Navigator
june 2009 by adamcrowe
Masahiro Morioka, 'Consciousness Communication: The Birth of a Dream Navigator', 1993: "In this book, I analyzed computer-mediated-communications from the viewpoint of deep psychology and sociology. I distinguished two concepts, "infomation communication" and "consciousness communication," and insisted that the latter would be greatly activated in the network society. ..."consciousness communication" means "the communication for the purpose of social interaction itself." In consciousness communication, my consciousness flows out through the feeler of my personality, and gets mixed with other consciousness in the consciousness interaction field. -- I introduced the concept of "community of anonymity" where anonymous persons join and interact with each other. I insisted that this kind of community would expand and prevail in cyber-space." -- Expect us.
cyberspace
internet
networks
communication
consciousness
emergence
ambientintimacy
standalonecomplex
anonymous
multitude
#socialization
psychology
june 2009 by adamcrowe
Production I.G -- Interview: The context of Stand Alone Complex
june 2009 by adamcrowe
Kenji Kamiyama: 'When I first named the series, "Stand Alone Complex", I tried to underscore the dilemmas and concerns that people would face if they relied too heavily on the new communications infrastructure known as "the network". When "the network" links individuals together, the speed and the amount of transmitted information is greatly boosted. Also, people can share information as if they had actually experienced it, using virtual reality tools in the same way that cell phones and text messaging is commonly used today. When you are only exchanging text messages, you tend to include all sorts of presumptions and imagined notions. I became aware that this could lead to a sort of parallel information further leading to dangerous situations. -- "information disseminates and parallelizes; and the Stand Alone Complex phenomenon actually exists." and "good cause is seldom parallelized, and does not disseminate."' -- Bad spreads good.
internet
networks
communication
information
collectiveintelligence
hivemind
collectivism
individualism
multitude
standalonecomplex
ghostintheshell
philosophy
#socialization
#ubiquity
june 2009 by adamcrowe
YouTube -- Clay Shirky: How cellphones, Twitter, Facebook can make history
june 2009 by adamcrowe
"While news from Iran streams to the world, Clay Shirky shows how Facebook, Twitter and TXTs help citizens in repressive regimes to report on real news, bypassing censors (however briefly). The end of top-down control of news is changing the nature of politics."
internet
networks
web
socialnetworking
socialmedia
communication
coordination
activism
smartmobs
information
transparency
communities
media
temes
#socialization
#ubiquity
ClayShirky
june 2009 by adamcrowe
True/Slant -- What if Twitter is leading us all astray in Iran?
june 2009 by adamcrowe
"...rumors can have a longer lifespan on a network of sympathetic blogs, Facebook postings and Twitter feeds. None of this is to excuse the behavior of the government after the election results came out. Or to diminish the bravery and courage of the people who are out in the streets in Tehran getting beaten. But what if it’s based on a lie? A Twitter-fueled, mass delusion of a lie? That the one third of people who voted for Mousavi convinced themselves, via a social media echo chamber that selectively picked rumors and amplified them until they appeared true, that they in fact represented two thirds of the country? And then tried to bring down the government based on that delusion? Maybe it’s not the case this time. But doesn’t this entire episode seem to show how such a thing could happen? And then what?" -- And a whole new reality was set into motion.
internet
networks
web
socialnetworking
socialmedia
twitter
friendfeed
realtime
communication
coordination
activism
smartmobs
signalvsnoise
emergence
misinformation
echochamber
feedback
realityprogramming
standalonecomplex
iranelection
iran
#socialization
#specialization
june 2009 by adamcrowe
The Daily Beast -- How Iran's Hackers Killed Big Brother
june 2009 by adamcrowe
"The value of Tweets right now is less the information they contain than the solidarity they promote. Twitterers are bearing witness to what's happening around them, and calling out into the darkness of cyberspace for confirmation. I'm here. You're here, too. We are present. Twitter, for all its faults, and the Internet, for all its insubstantiality, nonetheless serve as the strands of an existential telegraph. By resisting those who would censor history in real time, those flinging messages into the ether are demonstrating their freedom of speech—or, rather, their freedom to speak in spite of all efforts to the contrary. This mere gesture of freedom—the ability to connect to others and confirm one's experience of the world—is what social networking is all about. While this may or may not be enough right now to topple an unjust government, the opposition, in demonstrating that this freedom is now a permanent right, has already claimed victory." -- The network is flowing.
internet
networks
web
socialnetworking
socialmedia
twitter
friendfeed
realtime
communication
coordination
activism
smartmobs
swarming
iranelection
iran
#bandwidth
#socialization
DouglasRushkoff
june 2009 by adamcrowe
The Daily Dish -- The Revolution Will Be Twittered
june 2009 by adamcrowe
'"ALL internet & mobile networks are cut. We ask everyone in Tehran to go onto their rooftops and shout ALAHO AKBAR in protest #IranElection" That a new information technology could be improvised for this purpose so swiftly is a sign of the times. It reveals in Iran what the Obama campaign revealed in the United States. You cannot stop people any longer. You cannot control them any longer. They can bypass your established media; they can broadcast to one another; they can organize as never before.'
twitter
realtime
communication
activism
smartmobs
iranelection
iran
june 2009 by adamcrowe
TIME -- How Twitter Will Change the Way We Live
june 2009 by adamcrowe
"Injecting Twitter into that conversation fundamentally changed the rules of engagement. It added a second layer of discussion and brought a wider audience into what would have been a private exchange. And it gave the event an afterlife on the Web. Yes, it was built entirely out of 140-character messages, but the sum total of those tweets added up to something truly substantive, like a suspension bridge made of pebbles." -- "...the key elements of the Twitter platform — the follower structure, link-sharing, real-time searching — will persevere regardless of Twitter's fortunes..." -- "Twitter has been a hothouse of end-user innovation: the hashtag; searching; its 11,000 third-party applications; all those creative new uses of Twitter — some of them banal, some of them spam and some of them sublime. You don't need patents or Ph.D.s to build on this kind of platform."
twitter
socialmedia
realtime
communication
protocols
collectiveintelligence
platforms
serviceecologies
ambientintimacy
ambientimmediacy
ambientexposure
reputation
engagement
spread
celebrity
customerservice
bootstrapping
innovation
fame
june 2009 by adamcrowe
Google Video -- The BBS Documentary Part 1: Baud
may 2009 by adamcrowe
'"BBS: The Documentary" by Jason Scott, a mini-series of 8 episodes about the history of the BBS'
computing
history
internet
communication
communities
bbs
socialmedia
mmorpg
MUD
virtualworlds
cyberspace
documentaries
#bandwidth
#socialization
may 2009 by adamcrowe
Mike Arauz -- The Elements of Digital Conversation
april 2009 by adamcrowe
"What makes Twitter a revolutionary communications tool is how it combines seemingly elemental aspects of digital conversation: #Place: Mobile & Web Based, #Time: Real-time & Archived, #Access: Public & Private, #Network: Open & Invite-only" -- Twitter as protocol
twitter
communication
protocols
networks
serviceecologies
#bandwidth
#storage
#processing
#diversity
april 2009 by adamcrowe
Vodafone receiver -- Riding the timeline with widgets by Paul Golding
april 2009 by adamcrowe
"The essence of Twitter is all about how it redefines our relationship with time. We experience time as a series of moments measured out by events. Our personal timeline is a series of events that happen moment by moment and are dominated by the events that happen in our brains – thoughts, contemplations, urges and emotions bubbling up from our sub-concious stream, some of them converted by the conscious into intentions and sometimes into actions. It is communication and self-expression at the speed of thought. And, it is no coincidence that the length of a tweet fits nicely into the size of a text message, for what better way to seize the moment than to do so using a mobile – the only device that is with us moment by moment. It is a seizing the moment machine. The medium is the moment. The tools invented to seize the moment have began to define the moment." -- Use cases inside.
design
serviceecologies
mobile
communication
push
protocols
twitter
commandline
statusupdates
contextaware
widgets
ambientintimacy
ambientimmediacy
time
realtime
realitymining
ambientexposure
behaviours
socialgraph
storygraph
coordination
acoustic
space
proximity
sensors
presence
meatspace
#complexity
#specialization
april 2009 by adamcrowe
YouTube -- TED: Bonnie Bassler: The secret, social lives of bacteria
april 2009 by adamcrowe
"Bonnie Bassler ["the Bacteria Whisperer"] discovered that bacteria "talk" to each other, using a chemical language that lets them coordinate defense and mount attacks. The find has stunning implications for medicine, industry -- and our understanding of ourselves." -- Life within life.
*
bacteria
biology
behaviours
communication
coordination
organisation
feedback
propagation
swarming
collectiveintelligence
ecology
serviceecologies
symbiosis
mutualism
evolution
gaia
april 2009 by adamcrowe
Rough Type -- A new chapter in the theory of messages
april 2009 by adamcrowe
'Twitter, it has become clear, was "never about what you’re doing for breakfast," as Steve Gillmor writes. It was about creating "the realtime universal message bus." It was, in other words, about building an electronic conduit, a "bus," through which the people on the network - the human nodes - can efficiently exchange what have come to be called "status updates." The use of engineering terms to describe social relations is both apt and necessary. The social network is a computer network, a platform for programming in which man and machine enter a symbiotic, or cybernetic, relationship.'
networks
socialnetworking
twitter
realtime
socialcomputing
commandline
messaging
communication
cybernetics
extensionsofman
centralnervoussystem
#bandwidth
#storage
#processing
april 2009 by adamcrowe
Portfolio.com -- DIY Currencies
april 2009 by adamcrowe
'.... a popular form of complimentary currency has grown up around cell-phone minutes. Today Kenyans use a service called M-PESA that helps people swap mobile-phone minutes as cash— you can literally pay for something at the store by transferring mobile minutes to the clerk's phone. Today the M-PESA is used for $10 million worth of trades a day, a figure that translates out to $3.6 billion a year, or about 10 percent of the Kenyan GDP.' -- Damn that's smart. Communications-backed currency.
money
currency
communication
time
mobile
minutes
#bandwidth
#storage
april 2009 by adamcrowe
TED Blog --The secret, social lives of bacteria: Exclusive interview with Bonnie Bassler
april 2009 by adamcrowe
"... think about multicellularity on this Earth. Every living thing originally came from bacteria. So, who do you think made up the rules for how to perform collective behaviors? It had to be the bacteria."
bacteria
biology
behaviours
communication
coordination
organisation
feedback
propagation
swarming
collectiveintelligence
ecology
serviceecologies
symbiosis
mutualism
evolution
gaia
april 2009 by adamcrowe
WSJ.com -- Putting Your Best Faces Forward
march 2009 by adamcrowe
'Who among us doesn't contain a few multitudes? ...the online world -- where we are spending an increasing amount of time -- is intolerant of our multiple personality disorder. This is one of the paradoxes of the Internet age: the freedom of the Internet is also constraining. The image we project of ourselves online -- what some academics call "unitary identity" -- becomes our defining image for all audiences. It does not allow us to shed a past identity or recreate ourselves, or to project different images to different audiences. -- The problem is that all these sites -- Facebook, MySpace and Twitter -- constrain us to sending one "signal" to many audiences. Harvard Business School professor Mikolaj Jan Piskorski has written about the need to send different signals at different times. What we need are better controls over which signals we are sending to our various online audiences... we want our multiple digital identities to more closely mirror our contradictory selves.'
socialnetworking
behaviours
psychology
personality
identity
multitude
distributed
self
anonymity
masks
performance
communication
plausibledeniability
leaky
#diversity
#specialization
march 2009 by adamcrowe
Nicholas Carr -- Technology's Prophet: It's Jean Baudrillard, not Marshall McLuhan
march 2009 by adamcrowe
Quotes Baudrillard's The Vital Illusion: "#Ecstasy of the social: the masses. More social than the social. #Ecstasy of information: simulation. Truer than true. #Ecstasy of time: real time, instantaneity. More present than the present. #Ecstasy of the real: the hyperreal. More real than the real. #Ecstasy of sex: porn. More sexual than sex … Thus, freedom has been obliterated, liquidated by liberation; truth has been supplanted by verification; the community has been liquidated and absorbed by communication … Everywhere we see a paradoxical logic: the idea is destroyed by its own realization, by its own excess. And in this way history itself comes to an end, finds itself obliterated by the instantaneity and omnipresence of the event." -- Carr: "What we see today is not discontinuity but continuity. Mass media reaches its natural end-state when we broadcast our lives rather than live them."
socialmedia
twitter
realtime
hyperreality
simulacra
spectacle
psychosis
simulation
language
ecstasy
communication
#bandwidth
#socialization
#storage
#ubiquity
JeanBaudrillard
via:charlesfrith
march 2009 by adamcrowe
Enterprise 2.0 Blog -- The Unsociable, Radically-Individualist Soul of Social Media
march 2009 by adamcrowe
"The sort of extroverted, harmony-seeking, consensus-driven collectivists who think it is all about the group, cutting big-ego prima donnas down to size, and building Brave New Egalitarian Communities that enshrine social justice values. It also explains why thoroughly introverted, unsociable, egoistic and ornery individualists (I am one; among my nicknames in college was “hermit”) take to the medium like ducks to water. This conflation of social with sociable, collectivist and communitarian is extraordinarily tempting. Yes, the medium fosters communication and collaboration, but remember, wolf packs communicate and collaborate rather better than sheep. And they compete viciously for the carcass right after. The true nature of social media, the “message” of this medium, is one of radical, uncompromising individualism, within a brutally competitive, bubblegum-flavored Darwinian virtual environment. The “social” adjective is about something else entirely, not collectivist utopia." ...
*
psychology
evolutionarypsychology
technology
media
themediumisthemessage
socialmedia
socialproduction
groups
conformity
groupthink
behaviours
attention
manipulation
grooming
huntergatherer
diffusion
propagation
parasitism
communities
collectivism
competition
individualism
communication
collaboration
management
crowdsourcing
cathedralbazaar
economics
sharecropping
incentives
motivation
rewards
popularity
power
politics
retribalization
"capitalism"
march 2009 by adamcrowe
The Jason Calacanis Weblog -- We Live in Public (and the end of empathy)
march 2009 by adamcrowe
'Josh’s experiments in 2000, during which he and his cohorts became obsessed with their view counts, parallels today’s blogging, social media and YouTube “arms race.” In his experiment, the technology robbed the subjects–and their audience–of every last ounce of empathy. Digital communications is a wonderful thing–at least at the start. Everyone participating in digital communities is eventually introduced to Godwin’s Law: At some point, a participant, or more typically his or her thinking, will be compared to the Nazis. But that’s only part of the breakdown. Eventually, you see the effect of what I’ll call Harris’ Law: At some point, all humanity in an online community is lost, and the goal becomes to inflict as much psychological suffering as possible on another person. Harris’ Law took effect last year when Abraham Biggs killed himself in front of a live webcam audience on life-streaming service JustinTV. The audience’s role? They encouraged him to do it.'
psychology
socialmedia
griefing
trolling
behaviours
feedback
attention
fame
celebrity
voyeurism
panopticon
sousveillance
surveillance
narcissism
cruelty
abuse
anonymity
masks
identity
self
selfservers
information
ambientintimacy
communication
#bandwidth
#socialization
#specialization
empathy
JasonCalacanis
march 2009 by adamcrowe
Cracked.com -- 6 Brainwashing Techniques They're Using On You Right Now
march 2009 by adamcrowe
'Studies show the brain is wired to get a quick high from reading things that agree with our point of view. The same studies proved that, strangely, we also get a rush from intentionally dismissing information that disagrees, no matter how well supported it is. Yes, our brain rewards us for being closed-minded dicks. So with a little prodding, the followers will happily close themselves in the same echo chamber of talk radio, blogs and cable news outlets that give them that little "They agree with ME!" high.' -- Oh dear.
psychology
binary
thinking
depresson
stress
cognition
hacks
communication
information
bias
propaganda
manipulation
brainwashing
shame
groups
conformity
groupthink
cults
retribalization
march 2009 by adamcrowe
Paul Graham -- Why TV Lost
march 2009 by adamcrowe
Social applications: "This was the most powerful force of all. This was what made everyone want computers. Nerds got computers because they liked them. Then gamers got them to play games on. But it was connecting to other people that got everyone else: that's what made even grandmas and 14 year old girls want computers."
tv
entertainment
media
socialmedia
socialnetworking
communication
mediumisthemessage
extensionsofman
centralnervoussystem
#socialization
PaulGraham
television
retribalization
march 2009 by adamcrowe
Bitcurrent -- Twitter’s not a site, it’s a protocol
march 2009 by adamcrowe
"Twitter is a human API. It’s being defined in real time in front of our eyes, through an amazing example of Internet Darwinism." -- "People want to seem smart. They want the affirmation of retweeting. They want to be noticed. Like it or not, the fluid social graph brings about yearbook psychology way down in our high school psyches, and has more of an impact on our behavior than we think." -- Famo
serviceecologies
twitter
psychology
behaviours
socialgraph
socialmedia
socialnetworking
networks
protocols
communication
conversation
etiquette
conformity
groupthink
herd
fame
march 2009 by adamcrowe
Monkchips -- Asymmetrical Follow: A Core Web 2.0 Pattern
march 2009 by adamcrowe
"Asymmetric Follow is a core pattern for Web 2.0, in which a social network user can have many people following them without a need for reciprocity. Assmmetric Follow is unlike email for example, which tends to be within small groups, with all users knowing each other (newsletters are a clear exception here). If you see a social network where someone has 5000 followers and only follows 150 back - that’s Asymmetric Follow."
twitter
socialmedia
socialnetworking
socialdesign
patterns
networks
communication
relationships
#socialization
march 2009 by adamcrowe
YouTube -- The Amazing Internet
february 2009 by adamcrowe
'Bad late 80s early 90s CBC video about the growning phenomina of "Internet"' -- Never gonna happen
internet
people
utopia
history
ambientintimacy
socialmedia
anonymity
communities
communication
emoticons
#bandwidth
#socialization
february 2009 by adamcrowe
Raph’s Website -- Twitter, status, and /tell
february 2009 by adamcrowe
"I have now spent two days with Twitter, and I have decided that it is basically guild chat in Internet-the-MMO. It’s a form of /grouptell, and we’re all out slaying bookmarks instead of orcs. Perhaps a recipe for the next big viral technologies on the Internet is go through the various basic things that were present in muds, and figure out the HTTP-based versions of them that people would want in the sidebars of their browsers.
twitter
commandline
virtualworlds
MUDs
mmorpg
behaviours
statusupdates
conversation
coordination
guilds
groups
communication
protocols
#processing
#bandwidth
#socialization
february 2009 by adamcrowe
Autistic Social Software by Danah Boyd (2004)
february 2009 by adamcrowe
"Why on earth should we encourage people to perform a mental disorder in the digital world??" -- "Just as with multiple personality, mainstream media has made autism and ADD appear to be commonplace and acceptable. Technologists have also adopted and promoted these concepts, marking them as valuable to the way of geek life. Many of you are staring at your laptops, multitasking. Although you will only remember a fragment of this talk, you will probably tell me that you remembered the important part or that you were practicing your continuous partial attention. Some of you may already be ninja masters at this, but the majority of you are probably paying poor attention to both the computer task and to me. But you *want* to be a continuous partial attention ninja master because you've been told that all of the cool kids are." -- "Do we really want a social life that encourages autistic interactions?"
technology
psychology
reflexivity
identity
multiplepersonalitydisorder
relationships
simulation
socialsoftware
socialmedia
socialdesign
continuouspartialattention
attention
cognition
interaction
communication
hci
humanfactors
interface
design
february 2009 by adamcrowe
naked capitalism -- Twitter, Communication, and My Intermittent Inner Luddite
february 2009 by adamcrowe
"Newspeak, indeed, differed from most all other languages in that its vocabulary grew smaller instead of larger every year. Each reduction was a gain, since the smaller the area of choice, the smaller the temptation to take thought. Ultimately it was hoped to make articulate speech issue from the larynx without involving the higher brain centers at all... (Newspeak Dictionary)" -- "You can't say anything complicated or nuanced in 140 characters. ...try explaining Plato's cave in those confines. Can't be done. You might allude to it, but you could not present it to someone who didn't know about it already. And Twitter encourages people to accept a medium that severely constrains communication, and calls a defect a virtue. Twitter feeds [the multi-tasking] addiction, that false sense of urgency. Most things can wait. Indeed, a lot of things are better off waiting. But we are encouraged to be plugged in, overstimulated all the time, at the expense of higher quality human relations."
psychology
communication
twitter
behaviours
themediumisthemassage
multitasking
continuouspartialattention
cognition
attention
newspeak
language
#bandwidth
#processing
#specialization
media
february 2009 by adamcrowe
Marginal Utility -- Twitter and Newspeak
february 2009 by adamcrowe
"Twitter, which emulates some of the salient features of Newspeak, is of course perfect for advertising—if you have to stop to think about what’s being said, the persuasion has probably failed. But the most insidious aspect of it is how it encourages us to speak in slogans and catchphrases, to eschew logical exposition of our thoughts for a quick, allusive declaration. Twitter is supposed to facilitate our relationships by providing “ambient awareness” of the lives of others, but it seems more a way of persuading us to provide a constant stream of information about ourselves to those sureveilling us. In a sense, it ceases to be communication in any conventional sense; instead it reduces communication to the bleeps of a homing beacon. Twitter is a way to become one’s own voluntary RFID tag." -- Information vs Communication. Message vs Massage.
psychology
communication
ping
ambientintimacy
attention
twitter
behaviours
themediumisthemassage
continuouspartialattention
lifecasting
surveillance
sousveillance
tethered
self
conformity
groupthink
newspeak
language
theadvertisedlife
#bandwidth
#specialization
media
february 2009 by adamcrowe
Conversational Terrorism -- How NOT to Talk!
february 2009 by adamcrowe
"First, we have the #Ad Hominem Variants where you attack the person as a way to avoid truth, science, or logic which might otherwise prove you wrong. Next are the #Sleight of Mind Fallacies, which act as "mental magic" to make sure the unwanted subject disappears. Then, we move on to #Delay Tactics, which are subtle means to buy time when put on the spot. Then, the ever popular #Question as Opportunity ploys, where any question can be deftly averted. Finally, we have the #Cheap Shot Tactics and Irritants, which are basically "below the belt" punches." -- Just when you thought it was safe to open your mouth...
communication
conversation
sophistry
psychology
argumentation
february 2009 by adamcrowe
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