"So when France and Germany make sure that Greece can pay its debt, they are also rescuing, well, France and Germany. Also makes it clear exactly how contagion could work in practice."

"The Big Shift suggests we are moving away from a world where stocks of knowledge and short-lived transactions are the key to success. In its place, we find a world where participation in many, diverse flows of knowledge and long-term, trust-based relationships determine success. In this new world, shy people can be at a significant disadvantage. We run the risk of becoming increasingly stressed and marginalized by the extroverts who welcome the opportunity to broaden and deepen relationships. They thrive in crowded rooms while we are deeply uncomfortable with exposing and sharing."